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Not sure if your AI needs potty training still


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I have been using this product for years and now it gets flagged by your AI engine as being malware. It wasn't Malware last week so what gives? Here are the scan logs. The product hasn't been updated in the last month either so the AI needs to go back to school.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 4/5/21
Scan Time: 5:30 PM
Log File: 134f3048-9656-11eb-83b9-a4bb6dc1a5de.json

-Software Information-
Version: 4.3.0.98
Components Version: 1.0.1217
Update Package Version: 1.0.39123
License: Premium

-System Information-
OS: Windows 10 (Build 19042.867)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Quick Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 5169
Threats Detected: 4
Threats Quarantined: 0
Time Elapsed: 0 min, 23 sec

-Scan Options-
Memory: Enabled
Startup: Disabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Disabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
Malware.AI.2924143957, C:\PROGRAM FILES (X86)\SOFTLAND\BACKUP4ALL 8\BSERVICE.EXE, No Action By User, 1000000, 0, , , , , 7BA4E71A2EE1ED88AC770788D5D1E04D, 4D4BFD2BB25D21FC3843F758B0831F92393B10B58D29CFFBE4AC574966EDDA6A

Module: 1
Malware.AI.2924143957, C:\PROGRAM FILES (X86)\SOFTLAND\BACKUP4ALL 8\BSERVICE.EXE, No Action By User, 1000000, 0, , , , , 7BA4E71A2EE1ED88AC770788D5D1E04D, 4D4BFD2BB25D21FC3843F758B0831F92393B10B58D29CFFBE4AC574966EDDA6A

Registry Key: 1
Malware.AI.2924143957, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\Backup4all8Srv, No Action By User, 1000000, 0, , , , , , 

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Malware.AI.2924143957, C:\PROGRAM FILES (X86)\SOFTLAND\BACKUP4ALL 8\BSERVICE.EXE, No Action By User, 1000000, 0, 1.0.39123, 1ABA5C47DE3313F7AE4AE555, dds, 01189154, 7BA4E71A2EE1ED88AC770788D5D1E04D, 4D4BFD2BB25D21FC3843F758B0831F92393B10B58D29CFFBE4AC574966EDDA6A

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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