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Hello everyone.

I have a question since i'm very ignorant in this kind of stuff. Today i checked my desktop and i saw a blank.gif file, i clicked on it and didnt really care about it at first. Then i checked online and some articles talk about this file as some kind of virus in certain circumstances. I ran a scan, nothing was found, analyzed the file with both MBAM and Windows Defender, also nothing. I just deleted it to be sure, but couldve it possibly be something more ? With MBAM in real time protection, i wouldve certainly got a warning or noticed something else ? PC was kinda laggy tonight but i also had an unfinished full scan stopped in the background. Would that have an influence on performance ? If anyone can lend me an hand i'II be very grateful.

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  • Root Admin

Hello @Nicholas123

More than likely nothing to worry about but we can do some scans to double-check and make sure all is okay.

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 

 

Spoiler

 

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

image.png

image.png

 

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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Posted (edited)

Thanks @Nicholas123

Yes, nothing found. The logs overall look pretty good.

Normally a 1x1 pixel image is often used as what they call a Tracking Pixel.

Here is a site that discusses the subject.

https://en.ryte.com/wiki/Tracking_Pixel

The logs do not indicate any type of infection at this time.

You may want to review the following for information on keeping your computer data safe and improve privacy online. No need to make immediate changes but perhaps bookmark and read as you have time.

 

Is there anything else I can assist you with at this time?

 

Edited by AdvancedSetup
updated information
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Hello.

Thank you for the check-up. I did a PC reset after confirmation,i've been wanting to for a while now. I was mostly worried i had an infection in case i had to change my passwords.

I would like a last advice, i switched to Firefox after the reset, should i delete everything Chrome has ? I mean logging off absolutely everything recordered and delete cookies, history etc. Is there a risk in not doing it ?

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I'm not sure there is an immediate known safety issue but no harm in having a clean setup for Chrome if not being used or updated.

Please see the following for information on cleaning it up

 

 

We also have the following information to help you better protect your computer and privacy

If you need anything else please let us know.

Take care

 

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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