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Company GAtec Gestão agroindustrial. False positive


Emersonsouza96

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Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This file has been whitelisted for our commercial products and it is not detected anymore.

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  • 1 month later...

The attached file is not detected by the consumer or commercial versions of Malwarebytes.

The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This will eventually fix itself in Virustotal as well, as Malwarebytes has no control over this. Virus Total is having trouble reaching Malwarebytes cloud.

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