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Malwarebytes causing audio drop outs via hard pagefaults


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This is no biggy as I can just disable Malwarebytes when I work, but as of late I have been having audio drop outs during music production, the other day I ran latency mon to see what process was causing the issue and it was the mbamservice.exe. The drop outs is not frequent but can be annoying, I have used malwarebytes for years and this is the first time the issue has occurred, just thought it was worth mentioning.

Peace

System: i9 9900k / latest Windows 10 / 64g DDR4 / 2080ti

 

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  • Staff

***This is an automated reply***

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  • Root Admin

Hello @risey

In general normal day-to-day operations typically are not enough to bother most systems but for someone running dedicated audio/video production, it can take a hit. We can take a look at some logs and see if anything obvious sticks out but exiting out of Malwarebytes while doing recordings might be the best option.

 

Please download Farbar Recovery Scan Tool and save it to your desktop

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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