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Remote Utilities FP


ConradS

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Hello,

New version of Remote Utilities has been released. According to VirusTotal Malwarebytes heuristics detects the following files as malware:

https://www.virustotal.com/gui/file/76de0734b74659ca76e9fc5462fe125e17cd65790da255738c5a018cea9b7dac/detection/f-76de0734b74659ca76e9fc5462fe125e17cd65790da255738c5a018cea9b7dac-1616638194

Please, remove the detection. Thanks.

 

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  • Staff

Hi,

Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This file has been whitelisted for our commercial products and it is not detected anymore.

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