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PUP.Optional.SweetPage Keeps Coming Back


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I'm not sure what is going on but these files keep coming back each day. I ran ADWCleaner and it found files that Malwarebytes didn't. From the location we initially thought it was due to the client using their personal Gmail account to sync with their work Chome account, but after removing all the Chrome Extensions and then turning off the sync the issue remains, the same files are picked up and quarantined every day. Interestingly, when running two scans one after the other, the first scan finds the files and quarantines them, and the second scan doesn't find anything. The next day they are back. Any ideas how to kill it off for good? (assuming it isn't a false positive).

Note that I have replaced the username of the individual with USERNAME.

 

PUP.Optional.SweetPage    Folder    PUP    Quarantined    C:\USERS\USERNAME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\USERS\USERNAME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data
PUP.Optional.SweetPage    Folder    PUP    Quarantined    C:\USERS\USERNAME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\MANIFEST-000001
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOCK
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\CURRENT
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000011.ldb
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000010.log
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000009.ldb
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000007.ldb
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000005.ldb
PUP.Optional.SweetPage    File    PUP    Quarantined    C:\USERS\USERNAME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data
Edited by AlexLeadingEdge
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  • Root Admin

Hello @AlexLeadingEdge

 

Please follow the directions from the following topic and let us know if that corrects the issue for you.

 

Please make sure you also clean up Google Chrome on each system

Set your default search engine
https://support.google.com/chrome/answer/95426?co=GENIE.Platform%3DDesktop&hl=en

Clear cache & cookies
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

Clear browsing data
https://support.google.com/chrome/answer/2392709?hl=en&ref_topic=7438008

Remove unwanted ads, pop-ups & malware
https://support.google.com/chrome/answer/2765944?co=GENIE.Platform%3DDesktop&hl=en

Set your homepage and startup page
https://support.google.com/chrome/answer/95314?co=GENIE.Platform%3DDesktop&hl=en

Update Google Chrome
https://support.google.com/chrome/answer/95414?hl=en&ref_topic=7438008

 

 

If you need further help with cleaning Google Chrome or more extensive information please review the following.

Resetting Google Chrome to clear unexpected issues
https://forums.malwarebytes.com/topic/258938-resetting-google-chrome-to-clear-unexpected-issues/

 

 

Thank you

 

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