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RAdmin 3.4 executable picked up as Malware.AI.4293425028


AlexLeadingEdge
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Hi guys,

We are seeing 

C:\USERS\REDACTED\APPDATA\LOCAL\DOWNLOADED INSTALLATIONS\{ECF6FE39-A8B0-411B-83AC-75A17875FE6F}\RSERV34.MSI

It is a remote access tool that our client uses to access all the point of sale machines. This is a tough one, given it could probably be abused, but so could other remote access tools such as TeamViewer, and TeamViewer isn't detected as malware.

Can an admin please let me know who wants to take a look at this and I will upload log files to that person.

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