jahanp Posted March 17, 2021 ID:1445460 Share Posted March 17, 2021 Hello, I have a website that I visit and after installing the latest MB for win10 we have the phishing warning. Is this related to SSL or is this something else? website: www.artmetro.co.nz Thanks! Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted March 17, 2021 Staff ID:1445461 Share Posted March 17, 2021 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: Malwarebytes Support Tool - Advanced Options This feature is designed for the following reasons: For use when you are on the forums and need to provide logs for assistance For use when you don't need or want to create a ticket with Malwarebytes For use when you want to perform local troubleshooting on your own How to use the Advanced Options: Spoiler Download Malwarebytes Support Tool Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next Navigate to the Advanced tab The Advanced menu page contains four categories: Gather Logs: Collects troubleshooting information from the computer. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards. The Premium license key is backed up and reinstated. All user configurations and other data are removed. This process requires a reboot. Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on. It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent. Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program. To provide logs for review click the Gather Logs button Upon completion, click OK A file named mbst-grab-results.zip will be saved to your Desktop Please attach the file in your next reply. To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes. Malwarebytes for Windows will open once the installation completes successfully. Screenshots: Spoiler Spoiler If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help If you need help looking up your license details, please head here: Find my premium license key Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
Porthos Posted March 17, 2021 ID:1445464 Share Posted March 17, 2021 I will request you post to be moved to the correct section for this issue. 1 Link to post Share on other sites More sharing options...
jahanp Posted March 17, 2021 Author ID:1445476 Share Posted March 17, 2021 Id like to note, this only happens on Win10 and not on my Mac. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 18, 2021 Root Admin ID:1445533 Share Posted March 18, 2021 Hello @jahanp What version of Browser Guard are you using? The current version is 2.2.21 and I am unable to duplicate this in Chrome or Firefox No detection on MB4 0/85 on VThttps://www.virustotal.com/gui/url/7a9fcadf29fe0a24a5f513adf11ade916eeab465efe8acd2a203fd917c4f47e6/detection No Detection on Sucurihttps://sitecheck.sucuri.net/results/artmetro.co.nz You may want to review the Sucuri review though as they do have suggestions for the site Link to post Share on other sites More sharing options...
Staff Solution gatortail Posted March 18, 2021 Staff Solution ID:1445585 Share Posted March 18, 2021 @jahanpThe block page you posted was from the Premium product, not Browser Guard. I'm not seeing blocks from either product. Please ensure you are updated to the latest versions of both. Link to post Share on other sites More sharing options...
jahanp Posted March 18, 2021 Author ID:1445722 Share Posted March 18, 2021 Hello thanks for getting back so quick, I noticed on the page that it had a link to a secondary page in some of the supplementary CSS, I belive this was causing the issue? This is now removed as i was trying to understand the problem and found this. Can you confirm that any link on the page, that is not of the same domain will trigger this problem to arise? Thanks! Link to post Share on other sites More sharing options...
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