NikNukNak Posted March 17, 2021 ID:1445302 Share Posted March 17, 2021 The other day I updated the latest build of Privacy, after the update was finished it stopped working. It starts up and will run after the computer have been restarted and the icon are shown in the system tray. But when I try to open up the program it shuts down will not run. On my other computers this update went fine and there was no problem at all. I ended up reinstalling the computer to see if that would help but still I have the same problem. mbst-grab-results.zip Link to post
Staff gatortail Posted March 17, 2021 Staff ID:1445398 Share Posted March 17, 2021 Thank you for sharing the logs. We believe we've uncovered the issue and will work on creating a fix. Link to post
Staff gatortail Posted March 19, 2021 Staff ID:1445761 Share Posted March 19, 2021 @NikNukNakplease try installing the just released v2.8.1.551, which should resolve your issue. Link to post
NikNukNak Posted March 19, 2021 Author ID:1445769 Share Posted March 19, 2021 Hello I have installed the new version 2.8.1.551, the problem I had with the earlier version is gone. But a new problem have occurred, I have a license for 5 devices at present I only uses the program on 4 devices. But when I try to connect to a server it shows a dialog box, shown in the image attached here. From what I understand it show this when the number of devices is higher than one have a license for. Could you have a look at this too? Tell me if you need new logs for this problem. Link to post
Root Admin AdvancedSetup Posted March 19, 2021 Root Admin ID:1445786 Share Posted March 19, 2021 Hello @NikNukNak The license is out of sync with the system. I have requested that someone from Support take a look and reync the server. Thank you for your patience while we work on this. Link to post
Staff Solution gatortail Posted March 22, 2021 Staff Solution ID:1446491 Share Posted March 22, 2021 @NikNukNakthis should be resolved now. Please try activating again. Link to post
NikNukNak Posted March 23, 2021 Author ID:1446540 Share Posted March 23, 2021 Yes things are working just fine now, just needed to make sure all the units was using the lattes version of Privacy. Thank you for all the help with this matter. Regards Ketil 2 Link to post
Staff gatortail Posted March 23, 2021 Staff ID:1446600 Share Posted March 23, 2021 Thank you for your support. Link to post
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