needmycode Posted March 17, 2021 ID:1445242 Share Posted March 17, 2021 I need the code I was supposed to get for the premium option. Yes I checked my spam folder Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 17, 2021 Root Admin ID:1445248 Share Posted March 17, 2021 Hello @needmycode It's possible that maybe you mistyped your email address? Please open a new Help Desk ticket and someone will assist you. Once you have created a ticket please let me know the ticket number and I will see if I can get someone to escalate it for you. https://support.malwarebytes.com/hc/en-us/requests/new Thank you Link to post Share on other sites More sharing options...
needmycode Posted March 17, 2021 Author ID:1445305 Share Posted March 17, 2021 Thanks. I will. It was auto filled. My computer does this for a lot of sites Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 17, 2021 Root Admin ID:1445377 Share Posted March 17, 2021 Following up. I checked the Help Desk today and did not find a ticket with your email address used here. Again, let me know the ticket number once done and I'll try to escalate Thanks @needmycode Link to post Share on other sites More sharing options...
Solution needmycode Posted March 18, 2021 Author Solution ID:1445487 Share Posted March 18, 2021 Just now did it. Ticket number 3407615 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 18, 2021 Root Admin ID:1445496 Share Posted March 18, 2021 Thank you. I've sent you a Private Message Link to post Share on other sites More sharing options...
needmycode Posted March 18, 2021 Author ID:1445506 Share Posted March 18, 2021 Thank you....resolved Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 18, 2021 Root Admin ID:1445524 Share Posted March 18, 2021 Closing this topic as it's been resolved. Link to post Share on other sites More sharing options...
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