Malwarebytes Privacy

[Traffa]

I hjave installed a 7 day trial of malwarebytes privacy. How do I access this trial once installed?

[1PW]

Hello @Traffa and welcome back:

You should be able to locate much of the information you seek in the Malwarebytes Privacy guide.

After the Malwarebytes Privacy installation concluded, was the product able to be activated with a license sent to you?

If you have further questions, please reply to this topic.

Thank you.

I have requested that Malwarebytes staffers move this topic to the Malwarebytes Privacy for Windows sub-forum.

Edited March 15, 2021 by 1PW

[AdvancedSetup]

There should be a shortcut in your Start menu for Privacy as well as one on your Desktop to run it.

Please let us know if you have any other questions or issues

Thanks

 

[Traffa]

3 hours ago, AdvancedSetup said:

There should be a shortcut in your Start menu for Privacy as well as one on your Desktop to run it.

Please let us know if you have any other questions or issues

Thanks

 

I can't see a separate icon for Malwarebytes Privacy trial on my desktop PC.

[Traffa]

Just now, Traffa said:

I can't see a separate icon for Malwarebytes Privacy trial on my desktop PC.

I thought maybe it was on a menu in my Premium Malawarebytes.Couldn't see anything there either. Have run MB Privacy setup twice now.

[AdvancedSetup]

Please try restarting you computer

If still an issue then proceed to get logs

Please follow the directions form the following link and post back the requested log

Upload Malwarebytes Support Tool logs offline

 

Edited March 16, 2021 by AdvancedSetup
updated information

[Traffa]

On 3/16/2021 at 11:07 AM, Traffa said:

I thought maybe it was on a menu in my Premium Malawarebytes.Couldn't see anything there either. Have run MB Privacy setup twice now.

Ok, reset and tried again. it says, "Looks like you’ve already taken advantage of this trial offer. Please contact support."

[AdvancedSetup]

Please post the requested logs and I will check with our Help Desk on Monday to see if I can get the Trial reset for you without you having to create a ticket.

Thank you

 

[Traffa]

On 3/20/2021 at 3:54 PM, AdvancedSetup said:

Please post the requested logs and I will check with our Help Desk on Monday to see if I can get the Trial reset for you without you having to create a ticket.

Thank you

 

I will just purchase MB Privacy at some stage.

[AdvancedSetup]

Okay, if you change your mind please let me know.

Take care

 

[Traffa]

22 hours ago, AdvancedSetup said:

Okay, if you change your mind please let me know.

Take care

 

Thanks.

Seriously, I don't think I need a 7 day trial, when I think about it, for something I know will be good to have from Malwarebytes.

(Joking) I derived no income by posting the above comment. LOL.