help to remove malware

[DeeHelp]

Hi guys,

I hope you can help me.

I seem to have been infected by malware by clicking on a dodgy link. I seem to get threat secured pop up (avast) each time when using chrome - see attached.

I have run multiple full scans (with no detections) using Avast and Malwarebytes (free).

I have even tried a new install a fresh install of Win 10, and reinstalled chrome and the issue has come back.

I only have Ad blocker extension installed on chrome / cleared history / cache.

Please help.

thank you

FRST.txt Addition.txt MBAB log report.txt

[AdvancedSetup]

Hello @DeeHelp

 

Please follow the directions from the following topic and let us know if that corrects the issue for you.

 

Thank you

 

[DeeHelp]

Thank you for your response. I will follow the instructions shortly.

I just have one question.  My Google account is only synced to other android devices. Do I need to stop sync on these also? How would this work? 

Thanks

[AdvancedSetup]

Yes, you need to clean up all devices or depending on what is stored it will come back to the other device.

 

[AdvancedSetup]

Glad we could help.

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Please review the following for Tips to help protect from infection

Thank you