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after malwarebytes...disk error occurred press ctrl+alt+del to restart

westmorals
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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

Malwarebytes Support Tool - Advanced Options

This feature is designed for the following reasons:

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westmorals

westmorals

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It is a Dell desktop Vostro 200.My disks were showing up in BIOS. First I restore default and changed some values(Randomly because I don't have much knowledge).

I tried to fix mbr and troubleshooting windows with no success so, I proceeded to a format of my ssd (booting from usb, win10x32). The second disk that has Windows Vista sometimes working as internal disk. 

I'd like to know what marble bites did and happened this malfunction.

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AdvancedSetup

AdvancedSetup

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Malwarebytes did nothing. There is no software that can damage a hard drive and prevent it from showing up in the BIOS / UEFI settings.

If the hard drives are not showing in BIOS then something else is going on.

Please send me the Service Tag number in a Private Message and I will look up the exact process, settings for you to reset the BIOS to factory defaults including removing the CMOS battery. 

At that point as long as the hard drive is not damaged or some other physical hardware failure the drives should show up. They may not boot up Windows anymore based on what I've heard you say, but they should still show up.

 

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AdvancedSetup

AdvancedSetup

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Ship Date: 12 JUL 2008
Warranty status: Expired 11 JUL 2009

So the computer is about 13 years old now and is very likely experiencing possible hardware issues

From page 86 of the User Manual for your computer. You should be able to do a Diagnostic test for the hard drive in question

https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_vostro_desktop/vostro-200_owner's manual_en-us.pdf

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  • 3 weeks later...
  • Root Admin
AdvancedSetup

AdvancedSetup

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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