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KMS PICO *****ed my pc


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I regret using kmspico and i think afterwards I'm going to buy a legit version of windows but now games are refusing to start due to untrusted files and i did a sfc scan and dism scan and got both logs 

and when i factory reset my comp it said there was a problem resetting your pc 

here are my logs please help 

 

 

CBS.log dism.log

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  • Root Admin

Hello @Unseasoned

I'm sorry reading those logs are not much help if the computer is infected.

Please do the following and we'll see what we can find.

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 

 

Spoiler

 

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

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STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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  • Root Admin

Let me have you run the following clean up fix and see if it helps some.

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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  • Root Admin

This is going to take a lot more work. Both SFC and DISM complained and they were not able to correct the issue.

 


Windows Resource Protection found corrupt files but was unable to fix some of them.


The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature

 

Please find and post back this log: 
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

 

What is this? No file or program should be running from an archive file out of a temp folder.

HKU\S-1-5-21-3867854045-1054757352-1965225962-1001\...\Run: [vibranceGUI] => "C:\Users\Names\AppData\Local\Temp\Rar$EXa2180.24942\vibranceGUI.exe" -minimized <==== ATTENTION

 

I'll need to look up the exact code methods but we'll need to use the ISO installation file from Windows 10 in an offline manner in order to get DISM working to fix the image store and then we can run SFC again and then hopefully it can repair the other damage.

I'll be back a bit later with some more for you to run.

In the mean time please download the Microsoft Windows 10 ISO image.

https://www.microsoft.com/en-us/software-download/windows10

 

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  • Root Admin

Why is it in a RAR file?

Did Windows save it that way?

Do you know how to open an elevated admin command prompt and use it at all or do you need help on how to do that?

Can you make a new folder on the root of the C: drive called ISO that is "iso"

Then extract the windows.iso image from the RAR to that new folder.

Let me know if you need help with that

 

 

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  • Root Admin

I'll help you with it.

Please do the following.

Click on Start and type in CMD.exe and when it shows on the menu right-click and select "Run as administrator"


Then you can type in or copy / paste the following

md c:\iso

Then press the Enter key and it should make the folder.

 

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  • Root Admin

Okay @Unseasoned

Sorry for the delay. I've created a new topic that hopefully will address getting SFC and DISM working correctly on your system.

Please read the entire topic first. Then go through it and see if you can get them both to run with a success message. You may have to run the final commands more than once.

 

Using SFC and DISM to correct file corruption

I'll try to check back on you again sometime tomorrow if possible

Cheers

 

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this was my first run of sfc/scan also included the cbs log for you here CBS.log

image.png.a42210560e3f1cb3187f3c97c1924c5d.png

 

this is my attempt on DISM.exe /Online /Cleanup-image /Restorehealth 

 

image.png.7d07030dce08f795015cb38cb35f26f7.png

 

DISM.exe /Online /Cleanup-Image /CheckHealth everytime i use these commands it says fixed but idk 

image.png.2f8bfc99ef39961c08ace607e6f1f3bc.png

 

DISM.exe /Online /Cleanup-Image /ScanHealth 

image.png.8cb30b3a8986cd8b1a1726a3c8b7c314.png

 

another attempt couldn't get the iso 

 image.thumb.png.8d37b4ab51cd92ca71dd567a405ed779.png

 

so an error occurred dism.log

image.png.83b5382a15fa582ff64ebb60a2dcba13.png

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