CLOUDNET Virus Keeps Coming Back

[Jeff7171]

Hi, MalwareBytes keeps detecting 8 threats every time I restart my laptop. I saw people with the same issues here in this forum, but I can't download their fixlog file. It says unavailable. I downloaded the Farbar and scanned. Please see the attached files. Thank you.

Addition.txt FRST.txt SCAN.txt

[Jeff7171]

CORRECTION: I mean, their fixlist.txt.

[Porthos]

1 hour ago, Jeff7171 said:

Please see the attached files. Thank you.

You did choose to not quarantine the detection's according to your log. To start be sure the items are checked to quarantine next scan.

I will also have your post moved to the correct section.😉

[AdvancedSetup]

Hello @Jeff7171

The log you posted says you chose not to have Malwarebytes remove what it found.

Let's do a bit more scanning and get some logs please.

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.
 

Spoiler

 

 

 

 

 

Spoiler

 

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

 

 

STEP 01

• If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
• If you don't have Malwarebytes installed yet please download it from here and install it.
• Once installed then open Malwarebytes and select Scan and let it run.
• Once the scan is completed make sure you have it quarantine any detections it finds.
• If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

• Double-click to run the program
• Accept the End User License Agreement.
• Wait until the database is updated.
• Click Scan Now.
• When finished, if items are found please click Quarantine.
• Your PC should reboot now if any items were found.
• After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
• Please attach the Additions.txt log to your reply as well.
• On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

[Jeff7171]

Hi, everyone. I apologize. Here's the new scan results. Thank you.

SCAN.txt

[AdvancedSetup]

Thank you. Please post back the AdwCleaner log as well as the FRST and ADDITION log files.

 

[Jeff7171]

I just also noticed that my Windows Defender isn't working. The virus really got me lol. I started getting suspicious when my webcam lit up for about 1 second while I was watching Netflix. Hella scary lol.

[Jeff7171]

Here are all of them. Thanks.

Addition.txt ADW.txt FRST.txt

[AdvancedSetup]

Please edit your HOSTS file and remove these entries. You cannot get the latest updates for our database.

127.0.0.1 keystone.mwbsys.com
0.0.0.0 serius.mwbsys.com

 

Please go to Control Panel, Programs, Programs and Features and uninstall the following

Java 8 Update 51
 

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[Jeff7171]

Thank you, but it's still not fixed, unfortunately. There are 10 threats detected, and Windows Defender's still not working.  Here are some Adw and Malwarebytes scan.

ADW.txt MWscan.txt

[Jeff7171]

Here are also new Addition.txt, and FRST.txt. Thanks.

Addition.txt FRST.txt

[AdvancedSetup]

We're not done. You'll need the patience to clean the system, please. I've been off work officially now about 5 hours ago.

Please go to Control Panel and uninstall the following at least temporarily.

SMADAV version 13.5.0

 

Next, Please follow the directions from the following topic and clean up Google Chrome

 

NEXT, Run this updated fix and I will check back on you again sometime in the morning.

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[Jeff7171]

Thank you for all your hard work! Malwarebytes and Adw did not detect any threats! I'm apologize for the inconvenience. The only problem left is my missing Windows Defender. I'll be searching for methods until you come back. ☺️

ADWscan.txt MBscan.txt

[AdvancedSetup]

Please do not make adjustments and tweaks to the system while I'm away. That will potentially cause us to have to start over if you follow the wrong advice.

Please try to be patient.

Please post back the FIXLOG.TXT file.

 

[AdvancedSetup]

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe"
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started. 
• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes 
• When prompted for scan type, Click on Full scan 
• Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on Start scan button.
• Have patience.  The entire process may take an hour or more. There is an initial update download.
• There is a progress window display.
• You should ignore all prompts to get the ESET antivirus software program.   ( e.g.  their standard program).   You do not need to buy or get or install anything else.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log.
• If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at bottom).
• Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

 

Also run the following scan

 

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system.

The download links & the how-to-run-the tool are at this link at Microsoft

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

Please let me know the results of this scan.

The log is named MSERT.log 

the log will be at  %SYSTEMROOT%\debug\msert.log   which in most cases is

C:\Windows\debug\msert.log

Please attach that log with your next reply.

 

 

[Jeff7171]

Here's the fixlog.text. The scans are still running.

Fixlog.txt

[Jeff7171]

Here's the log from the ESET scanner. The Microsoft one isn't done yet.

ESETscan.txt

[Jeff7171]

It looks like these stuff are the culprit. I'll never download cracked applications again.

1 minute ago, Jeff7171 said:

Here's the log from the ESET scanner. The Microsoft one isn't done yet.

ESETscan.txt 6.5 kB · 0 downloads

 

[AdvancedSetup]

Thank you for the logs @Jeff7171

Please open Malwarebytes and run a new scan and post back the scan log.

 

[Jeff7171]

Here's the log from Microsoft Safety Scanner. Yep, still a bunch of keygens 😆. Here's also the Malwarebytes log. Thanks.MBscan.txt

mrt.log msert.log

[AdvancedSetup]

Thanks for the logs.

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications.

• Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
• and save the tool on the desktop.
• If Windows's  SmartScreen block that with a message-window, then
• Click on the MORE INFO spot and over-ride that and allow it to proceed.
• This tool is safe.   Smartscreen is overly sensitive.
• Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
• Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
• You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

[Jeff7171]

Hi. It's done. it presented an error.    And then, it said successful. Please see securitycheck.txt attached. Thanks.

SecurityCheck.txt

[AdvancedSetup]

Please review and address the following

--------------------------- [ OtherUtilities ] ----------------------------

Microsoft OneDrive v.21.016.0124.0003 Warning! Download Update

Python 3.7.8 (64-bit) v.3.7.8150.0 Warning! Download Update

------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 5.40 (64-bit) v.5.40.0 Warning! Download Update

-------------------------- [ IMAndCollaborate ] ---------------------------

Zoom v.5.4.2 (58740.1105) Warning! Download Update

--------------------------------- [ P2P ] ---------------------------------

µTorrent v.3.5.5.45852 Warning! Ad-supported P2P-client.

uTorrent Web v.1.1.2 Warning! Ad-supported P2P-client.

--------------------------- [ AdobeProduction ] ---------------------------
Adobe Acrobat DC v.15.023.20070 Warning! Download Update
^Please run Acrobat DC and go Help - Check for updates...^

---------------------------- [ UnwantedApps ] -----------------------------
Wondershare Helper Compact 2.6.0 v.2.6.0 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.

 

 

Edited March 12, 2021 by AdvancedSetup
corrected font issue

[AdvancedSetup]

The logs show that the system is running one or more P2P torrenting programs.

The act of torrenting itself is not illegal. However, downloading and sharing unsanctioned copyrighted material is very much illegal, and there is always a chance of getting caught by the authorities.
Torrenting non-copyrighted material is perfectly fine and is allowed. We have seen an increase in malware being bundled with software downloads over P2P.
Please keep in mind when sharing files that you're increasing the risk that your system might get infected. Scan all files prior to running them.

 

[Jeff7171]

I uninstalled Utorrent, Acrobat DC, and Wondershare. If only I can afford premium stuff, I wouldn't have done any of this. So is there anything I should do next? Should I just buy the Malwarebytes Premium and continue using my computer without Windows Defender? It's still not showing up in my settings. Thanks.