My websites are flagged as having a Trojan

[Davebiggun204]

Both of my domains are blocked to some of my customers suggesting they have a Trojan, I don't believe this to be the case. Would you kindly whitelist both www.allcocksoutdoorstore.co.uk and www.allcockscountry.co.uk  Thank you.

[gatortail]

I'm not experiencing blocks on either of these sites.  Please ensure you're running version 2.2.20 and restart your browser.

[gonzo]

I responded to this thread yesterday.  One of the two sites required whitelisting, which I did.  The second had no problems.  I just went to both right now, and they are both accessible.  If you are still having an issue, please delete your cache.  If that is not successful and the product manager's suggestion does not work, uninstall and reinstall Browser Guard.

[Davebiggun204]

Many thanks.

[gonzo]

Are they working as expected (fingers crossed)?

 

[Davebiggun204]

All seems fine now, thank you for a quick response.