Gals Posted March 9, 2021 ID:1443470 Share Posted March 9, 2021 (edited) Hi, My name is Gal and I am the Compliance Manager of Luminati. I'm reaching out following Live NetTV's false positive report, in which you have classified LiveNetTV_Free_1.2_Update.apk as 'Android/Trojan.Spy.Banker.wfq'. https://prnt.sc/10gtv48 We think this is a false positive detection. Live NetTV is Luminati's partner which implements Luminati's SDK in their app. Luminati is the world leading Data Collection platform world wide with many fortune 500 customers. Having your Malewarebytes detecting Live NetTV application Malicious can thoroughly affect our business and Live NetTV as well. Please consider removing this false classification as you have done many times in the past. I’ll be glad to jump on a call to answer any technical questions you may have. Best regards, Gal -- Gal Shechter | Compliance Manager, Luminati | Edited March 9, 2021 by AdvancedSetup corrected font issue and removed personal information Link to post Share on other sites More sharing options...
mbam_mtbr Posted March 9, 2021 ID:1443554 Share Posted March 9, 2021 Hi @Gals, Could you please provide the exact APK sample for analyze? You can send via Private Message (PM) Thanks for reaching, Nathan Link to post Share on other sites More sharing options...
mbam_mtbr Posted March 9, 2021 ID:1443559 Share Posted March 9, 2021 Hi @Gals, No need to send a sample after all. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan Link to post Share on other sites More sharing options...
Gals Posted March 10, 2021 Author ID:1443695 Share Posted March 10, 2021 Thank you Link to post Share on other sites More sharing options...
Gals Posted March 10, 2021 Author ID:1443714 Share Posted March 10, 2021 Hi, we checked it again and still can see the detection. Can you please re-check? https://prnt.sc/10hums6 Thanks, Gal Link to post Share on other sites More sharing options...
Gals Posted March 10, 2021 Author ID:1443723 Share Posted March 10, 2021 Why the DS is not updated automatically? Link to post Share on other sites More sharing options...
Gals Posted March 10, 2021 Author ID:1443732 Share Posted March 10, 2021 37 minutes ago, Gals said: Why the DS is not updated automatically? I meant DB Link to post Share on other sites More sharing options...
mbam_mtbr Posted March 10, 2021 ID:1443748 Share Posted March 10, 2021 Hi @Gals, It takes some time for our DB to sync to all servers. You can force an update to speed up the process. This is how to force update Malwarebytes for Android: Manually update database in Malwarebytes for Android Nathan Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now