Possible Infection? Installation_token not found

[bdavss]

Can't license, was told to disable vpn and if it still doesn't work to follow the steps on the recommended page and post my results here.

Thanks.

Addition.txt FRST.txt Malware_scan_report.txt

[bdavss]

I was able to install the premium license after disabling IPv6.

[AdvancedSetup]

Perhaps it may work better by not using the following programs

Path: file:_C:\Users\senpai\Downloads\Malwarebytes crack.rar

 

It also looks like Windows is not able to register correctly

Application errors:
==================
Error: (03/08/2021 02:09:33 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0xC004F074
Command-line arguments:
RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

 

 

Error: (03/08/2021 01:53:55 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (03/08/2021 01:53:54 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Mullvad VPN Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 3000 milliseconds: Restart the service.

 

Date: 2021-03-08 13:03:12
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
https://go.microsoft.com/fwlink/?linkid=37020&name=PUA:Win32/Keygen&threatid=225063&enterprise=0
Name: PUA:Win32/Keygen
Severity: Low
Category: Potentially Unwanted Software
Path: containerfile:_C:\$Recycle.Bin\S-1-5-21-3790843456-1547027584-161364290-1004\$R8FIE2Z.rar; containerfile:_C:\Program Files\Image-Line\FL Studio 20\ImageLine_RSA2048_Keygen.exe; file:_C:\$Recycle.Bin\S-1-5-21-3790843456-1547027584-161364290-1004\$R8FIE2Z.rar->XLN_AUDIO_RC-20_Retro_Color\02_STEP\R2R\XLN_KeyGen.exe; file:_C:\Program Files\Image-Line\FL Studio 20\ImageLine_RSA2048_Keygen.exe->(nsis-6-keygen.exe); file:_C:\Users\senpai\Downloads\XLN_AUDIO_RC-20_Retro_Color\02_STEP\R2R\XLN_KeyGen.exe
Detection Origin: Local machine
Detection Type: FastPath
Detection Source: User
Process Name: Unknown
Security intelligence Version: AV: 1.331.2689.0, AS: 1.331.2689.0, NIS: 1.331.2689.0
Engine Version: AM: 1.1.17800.5, NIS: 1.1.17800.5

 

[bdavss]

I appreciate you for responding, even given the unwelcoming circumstances.

 

That idea I had with the forbidden files never did came to fruition and I’m happy to say that I have a legit paid license now. Ill admit I tried the scumbag route and my Pc screamed at me in attempts to open said files, a mistake I’ll have to live with. I find it a bit ironic that they would use an anti-ware software as bait to give one a virus/ware. 

As to regards of the registration error, I bought this pc from a friend a few months back and I believe the Windows is a trial version or something of the sort. I haven’t had any issues with performing most tasks aside from changing themes. Could that be why I’m getting the error? And can you tell me if disabling the IPv6 temporarily worked in regards to activating my legit license, could that lead to any problems down the road?

Side note - The only copies I’ve ever had installed on this pc are the trial period and authentic so I don’t think it had anything to do with the naughty file.

 

Thanks again for any and all info, as well as your time.

[AdvancedSetup]

If it's activated it will show as such. Click the small gear icon. Then click on Account and if it's activated will show you there.

By changing IPv6 it may have triggered something that allowed it to activate but the ongoing issues in the Event Logs should be addressed as best as possible.  We have millions and millions of users of the program and if IPv6 was preventing activation we'd be hammered with support tickets. In most cases, it turns out to be DNS or other Networking issues causing the issue.

 

 

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe"
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started. 
• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes 
• When prompted for scan type, Click on Full scan 
• Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on Start scan button.
• Have patience.  The entire process may take an hour or more. There is an initial update download.
• There is a progress window display.
• You should ignore all prompts to get the ESET antivirus software program.   ( e.g.  their standard program).   You do not need to buy or get or install anything else.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log.
• If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at bottom).
• Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

Thanks

 

[bdavss]

You were onto something. It found and cleaned a trojan coin miner. Not sure if that's related to anything else going on but thanks a bunch for the tip!

[AdvancedSetup]

Can you please post back that log?

Then run the following fix

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[AdvancedSetup]

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Tips to help protect from infection

Thanks