scott_jm Posted March 8, 2021 ID:1443359 Share Posted March 8, 2021 I have sent a support ticket for requesting a refund, however, I received an email a day later asking me how my experience was but I wasn’t contacted by anyone yet. I’m a little unsure on how the support ticket works and what do do with the ticket number. Link to post Share on other sites More sharing options...
exile360 Posted March 8, 2021 ID:1443362 Share Posted March 8, 2021 Greetings, Please post your ticket number here and we can ask a member of the Support team to take a look. Thanks Link to post Share on other sites More sharing options...
scott_jm Posted March 8, 2021 Author ID:1443368 Share Posted March 8, 2021 It is 3397238. Thank you! Link to post Share on other sites More sharing options...
Porthos Posted March 8, 2021 ID:1443371 Share Posted March 8, 2021 32 minutes ago, scott_jm said: I received an email a day later asking me how my experience was but I wasn’t contacted by anyone yet. Respond to that email and give them your reason and that you wish the refund. That was an automated email based on your subject of the refund request. Link to post Share on other sites More sharing options...
scott_jm Posted March 8, 2021 Author ID:1443372 Share Posted March 8, 2021 Okay thank you very much. I will update you. Link to post Share on other sites More sharing options...
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