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Error code 731(0,6) and scanner shutting down after detection


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Hello,

I have had an infection of Vundo variant which was picked up and deleted by Superantispyware. I ran scans with A-squared, Eset, Adaware, Avira and all haven't picked up anything even before deleting the vundo. After that I ran Trendmicro rootkit buster which picked up over 200 hidden files including encrypted ones. They were all deleted except one which it will not delete.

I have run a hijack this log. ( but don't understand it)

I have tried to scan using malwarebytes anti malware. Shortly after scanning starts a detection is notified along with an error code: 731(0,6). Then further into the scan after 35 minutes 2 more detectionsa re found and then the scanner stops makes the computer rev hard and shuts down the scanning program with no record of having been run.

My concern is that something is affecting the scanner which may be still on the machine.

Could someone please advise what I should do?

Thanks in advance

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Hello Good Morning, and Welcome to Malwarebytes.org

Please read and follow ALL the instructions below. Thanks!

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

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