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What happened to MB?


jfii
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I have used Mb for man years and a free product to test for and remove malware. Thank you to the team that drove that product.

I am not familiar with MB adding new features (Well i was hoping for change) when i googled it and downloaded it from your site.

Today I reinstalled it and  picked the advanced install. Could someone explain the reason for this option and there are not options for what actually gets installed.

I mesan should I choose if my antivirus and ransomware products are going to be disabled? Isn't that really what an advanced install is - you know where the options are offers as to what features are installed.

What happens at the end of the trial to the unsuspecting consumer at the end of the trial - does MB enable their anti virus.

Forget that. I am not going to go into how sneaky it and underhanded it is to do that without notice - just like real malware would do.

Seems Malware bytes has come full circle - congratulations.  

Let the excuses fly where they will. But what should and advanced install offer with a multi intrusive product when its messing with machine protection? 

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Hi @jfii, it's great to hear from you! 

The Advanced Options allow you to select 

  • the location where Malwarebytes is installed
  • whether you want a desktop shortcut for easy access to the product
  • your preferred language

Thanks for providing feedback on the other features you suggested for advanced options. Could you share why having those options would be important for you? I'd be happy to setup a meeting for us to discuss live if you would be interested.

Regarding what happens at the end of your trial, I'm not quite sure I understand your question. When you first install, you start a 14-day trial that includes our Premium features. After the trial concludes, you can continue using Malwarebytes for free which allows you to scan and remediate on personal computers. Real-time protection that actively blocks threats is disabled however as that is a Premium only feature.

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5 hours ago, H4V0C said:

Hi @jfii, it's great to hear from you! 

The Advanced Options allow you to select 

  • the location where Malwarebytes is installed
  • whether you want a desktop shortcut for easy access to the product
  • your preferred language

Thanks for providing feedback on the other features you suggested for advanced options. Could you share why having those options would be important for you? I'd be happy to setup a meeting for us to discuss live if you would be interested.

Regarding what happens at the end of your trial, I'm not quite sure I understand your question. When you first install, you start a 14-day trial that includes our Premium features. After the trial concludes, you can continue using Malwarebytes for free which allows you to scan and remediate on personal computers. Real-time protection that actively blocks threats is disabled however as that is a Premium only feature.

I uninstalled the product right after i wrote of my displeasure. Unfortunately the product also changed my network name to some router I have never had possession of. Thank you for the experience finding the original names' correct spelling. then allow changes to network names in gpedit. I never saw that feature in the older product. Must keep you busy showing others how to use it. I wonder what other great features i will find later.

You can use as examples for an advanced install most other products installers. If you are still stumped. Microsoft office is an example. You can also look at Windows programs and features -> Windows features -> Print and Document Services  -> see how there is a little check boxes to select what services you wish to add . Amazing right. So has symantec and mcafee.   The current product manager should change direction or someone else there should take the helm.  Remind them it's called Malware bytes - get it. Take the time to explain it to them.

Good luck on your new product. It wasn't what I had expected.

Regards

-John

Please do not take the sarcasm personally.

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@jfii While it's unfortunate that we were not able to provide you with the exceptional experience we strive for, I appreciate you taking the time to provide feedback. If you ever change your mind and wish to discuss your concerns live, I'm happy to make time.

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