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52 minutes ago, Porthos said:

Let me as you a question first. What kind of files do you store on the external drive?

 

53 minutes ago, Porthos said:

Let me as you a question first. What kind of files do you store on the external drive?

I have a Western Digital  3Tb with photos (Tiff-Jpeg) and video (Avi). 

 I read all directories but as soon as I click anything on the external drive the PC hangs, it doesn't respond.   Windows chkdsk says there are no errors. Hypothesis of a malware, I have no other ideas.

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2 hours ago, edgardo said:

I have a Western Digital  3Tb with photos (Tiff-Jpeg) and video (Avi). 

Scanning the external is a waste of time for the external because,

Malwarebytes does not target script files during a scan.. That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc.

It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc.

It also does not target media files;  MP3, WMV, JPG, GIF, etc.

Malwarebytes will detect files like these on execution only with the anti-exploit module of the paid program.

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Thanks Porthos and Exile. 

With the time saved I can drink an excellent beer (hi !!) 

It is better to smile and not get angry when I think that external disk problems are due to a partition software.

I made a mistake, I trusted it and now I'm trying to recover the files. I have a backup of many,  unfortunately not all.

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  • Root Admin

Hello @edgardo

Can you please run the following and we'll see if we can gather more information to assist you

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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303 / 5000
 

Risultati della traduzione

First of all, thanks for your reply. I attach the two Farbar files.
In these three days I have made many attempts (system restart, chkdsk, sfc / scannow),  something has happened
1) The  external hard disk is listed by Windows Disk Management now.   2) Windows explore files shows all the directories in the disk  3) I can click on a directory and see the files   4) The WD hard disk seems good,  disk property finds no errors.
But one click on a file (it is a 20M tiff - just to copy it elsewhere) and the PC hangs, doesn't respond, even system restart hangs. Just remove the hard disk from USB and the PC starts working again    Now I am resigned but so very curious to understand which is the culprit (Virus, defective disk, Windows)
Regards
 
 

Addition.txt FRST.txt

Edited by AdvancedSetup
corrected font issue
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  • Root Admin

Hi @edgardo

The following show there are issues with the hard drive.

Error: (02/27/2021 05:29:46 PM) (Source: disk) (EventID: 7) (User: )
Description: Rilevato blocco danneggiato sul dispositivo \Device\Harddisk1\DR1.

Error: (02/27/2021 05:29:46 PM) (Source: disk) (EventID: 7) (User:)
Description: Bad block detected on device \ Device \ Harddisk1 \ DR1.

 

Please click on Start and type in "Device Manager" and open it.

Then under Disk drives open it and tell me what the drive model number or name is please.

You can take a screen shot if you like.

You can also click on Start and type in PowerShell and when it shows on the menu, right click and choose "Run as administrator" then copy/paste the following and press the Enter key. Then copy paste what it shows or a screenshot

Get-PhysicalDisk | Format-Table -AutoSize 

Thanks

 

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Hi AdvanceSetup, thank you for taking your time.

Attached screenshots   1) HDD Powershell    2) Western Digital Diagnostics (Test hangs)  3) HDD Scan (shows Errors)  4)  Western Digital HDD Status (Cheer everything is perfect)

I would like to try to isolate bad sectors with some software, time to recover some files and then destroy the disk.  Do you think this is a good idea?

Many thanks again

 

HDD_WD Diagnostic.JPG

HDD-Powershell.JPG

HDD-Status.JPG

HDD Scan.pdf

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On 2/24/2021 at 10:53 AM, Porthos said:

Scanning the external is a waste of time for the external because,

Malwarebytes does not target script files during a scan.. That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc.

 

It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc.

 

It also does not target media files;  MP3, WMV, JPG, GIF, etc.

 

Malwarebytes will detect files like these on execution only with the anti-exploit module of the paid program.

 

Hi.  How does it determine these types of files that it does not target/scan -- by their (stated) suffixes?

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MBAM specifically targets PE binaries that start with the first two characters being; MZ
They can be; EXE, CPL, SYS, DLL, SCR and OCX. Any of these file types can be renamed to be anything such as;  TXT, JPG, CMD and BAT and they will still be targeted just as long as the binary starts with 'MZ'.  This includes file names that use Unicode Right-to-Left Override to obfuscate an executable file extension.

Image.jpg.25e3a1569e1289737b7bd75486c831

 

 

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