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question about mb-Check


mikecaliss

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I've finded this:

  1. Download the latest version of MB-Check by clicking the link above
  2. Double-click and run mb-check.exe 
  3. A command window will appear stating "running mb-check" followed by "running mb-grab"
  4. Upon completion, a prompt will appear letting you know it's done and the "mb-check-results.zip" file will be on your desktop
  5. Attach the "mb-check-results.zip" file to your support case and/or your forums thread for further assistance

When i run the .exe i dont see:  "running mb-check" followed by "running mb-grab"... i see: this utility will collect diagnostic information from your system. the full eula can be found at : http://malwarebytes.com/eula/...........if you agree press enter if not :escape

I'm not able to uninstall malwarebytes free...its possible that i'm infected...

sorry for my english, im french!

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2 minutes ago, mikecaliss said:

I'm not able to uninstall malwarebytes free...its possible that i'm infected...

Please do the following Uninstall and reinstall using the Malwarebytes Support Tool

Please have lots of patience with the tool.  The first phase is a cleanup and does require a Windows Restart.
After the Restart, it may take 2 - 3 - 4 minutes till the Support tool screen shows up.   Please be patient and have faith.  Wait for it, whatever it takes.
The 2nd phase is where it offers to do a new Install. Say no and close the tool if you are not going to reinstall.

 Let me know if that clears up the issue or not.

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