Summary Pop-Up bug

[David H. Lipman]

In regards to;

Quote

 

What’s New in 1.0.1173:

• Onboarding wizard: Something went wrong page
• Onboarding wizard: Forgot password
• 30 day security summary pop-up
• Improved detection and remediation     
• Improved performance

 

 

The 30 day security summary pop-up interferes with a Right-Click context scan of a file or folder.  MBAM generates errors while trying to conduct  scan until the dialogue is cleared.

 

Edited February 16, 2021 by David H. Lipman
Edited for content, clarity, spelling and grammar

[H4V0C]

Hi @David H. Lipman, thank you for the feedback! I'll work with the team to get this corrected.

[David H. Lipman]

 

  @H4V0C

 

[H4V0C]

Hi @David H. Lipman, can you elaborate on the errors you saw? Did you see error messages inside the UI or a log or somewhere else? Thanks!

On 2/16/2021 at 3:42 PM, David H. Lipman said:

MBAM generates errors while trying to conduct scan until the dialogue is cleared.

 

[David H. Lipman]

It was like a hidden dialogue.  A Ghost.  You could see a window but it was white with no content and the scan did not occur.  However, I can't remember if there was an actual error message.  I had to kill that Ghost window or something like that and then "Open Malwarebytes" from the tray icon at which point I saw the 30 day security summary pop-up and what happened became apparent.  Once that was closed I could perform the Right-Click context scan of the intended folder.

[H4V0C]

@David H. Lipman providing you with some updates on this issue.

• So far we've not yet been able to reproduce the issue and therefore are not certain as to why it happened.
• We are looking into ways to provide a better experience as well as adding display controls for the 30-day security summary pop-up which, when released, should prevent this from happening. I don't have a target release date to share at this point but hoping to make it happen in the next couple months.

[David H. Lipman]

Domo arigato  @H4V0C