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I cannot install malwarebytes. When i try to i see the file install but when i click the finish button on the install window the mbam file disappears. I am also getting this stopsearchclick.com popup. I ran hijackthis and here is the log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:36:56 PM, on 10/7/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Safe mode with network support

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\winmine.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80229

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80229

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80229

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80229

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {09A26406-041E-4FF5-9A88-0574721445B4} - (no file)

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll

O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0311.0\msneshellx.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll

O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0311.0\msneshellx.dll

O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"

O4 - HKLM\..\Run: [indexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"

O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [filopedat] Rundll32.exe "c:\windows\system32\vejunetu.dll",a

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RealUpgradeHelper] "C:\Program Files\Common Files\Real\Update_OB\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RealUpgradeHelper] "C:\Program Files\Common Files\Real\Update_OB\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0" (User 'Default user')

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-us\local\search.html

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo...20Installer.cab

O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games

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Hi there,

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

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DDS (Ver_09-10-12.01) - NTFSx86

Run by David Khaski at 22:56:06.81 on Sun 10/11/2009

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13

Microsoft Windows XP Professional 5.1.2600.3.1255.972.1033.18.2046.1258 [GMT -4:00]

AV: Trend Micro PC-cillin Internet Security *On-access scanning enabled* (Outdated) {7D2296BC-32CC-4519-917E-52E652474AF5}

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Trend Micro PC-cillin Internet Security (Firewall) *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

C:\WINDOWS\system32\svchost -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\WINDOWS\system32\drivers\CDAC11BA.EXE

C:\WINDOWS\system32\cisvc.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\csifcsvc.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\WINDOWS\stsystra.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Verizon\VSP\VerizonServicepoint.exe

C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe

C:\Documents and Settings\David Khaski\DAEMON Tools\daemon.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

C:\Program Files\Plaxo\3.22.0.7\PlaxoHelper_en.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files\TurboTax\Premier 2005\32bit\ttax.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\WINDOWS\stsystra.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\David Khaski\My Documents\Downloads\dds.scr

C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://toolbar.inbox.com/search/ie.aspx?tbid=80229

mCustomizeSearch = hxxp://toolbar.inbox.com/help/sa_customize.aspx?tbid=80229

mURLSearchHooks: AOL Search Class: {b253725d-8341-4b61-81d5-fc9f2ecb021c} - c:\program files\moviefone toolbar\moviefonetb.dll

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: {09A26406-041E-4FF5-9A88-0574721445B4} - No File

BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll

BHO: Verizon Broadband Toolbar: {a057a204-bacc-4d26-8398-26fadcf27386} - c:\progra~1\verizo~1\VERIZO~1.DLL

BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.9.0\ViewBarBHO.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll

BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\googleafe\GoogleAE.dll

BHO: Moviefone Toolbar Loader: {cc40a9f8-4270-425e-972f-4140f0b6f71b} - c:\program files\moviefone toolbar\moviefonetb.dll

BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0311.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Veoh Browser Plug-in: {d0943516-5076-4020-a3b5-aefaf26ab263} - c:\program files\veoh networks\veoh\plugins\reg\VeohToolbar.dll

TB: Moviefone Toolbar: {669c4c34-7457-4490-a642-a2ed3bf3bbbe} - c:\program files\moviefone toolbar\moviefonetb.dll

TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0311.0\msneshellx.dll

TB: Verizon Broadband Toolbar: {a057a204-bacc-4d26-8398-26fadcf27386} - c:\progra~1\verizo~1\VERIZO~1.DLL

TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.9.0\IEViewBar.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll

TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File

TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - No File

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [OE_OEM] "c:\program files\trend micro\internet security 12\tmas_oe\TMAS_OEMon.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup

uRun: [Google Update] "c:\documents and settings\david khaski\local settings\application data\google\update\GoogleUpdate.exe" /c

mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"

mRun: [intelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [iSUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [pccguide.exe] "c:\program files\trend micro\internet security 12\pccguide.exe"

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [vptray] c:\progra~1\symant~1\VPTray.exe

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [iSTray] "c:\program files\spyware doctor\pctsTray.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [sSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot

mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"

mRun: [indexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"

mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"

mRun: [brMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN

mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun

mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN

dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

dRunOnce: [RealUpgradeHelper] "c:\program files\common files\real\update_ob\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0"

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe

IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-us\local\search.html

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

Trusted Zone: turbotax.com

Trusted Zone: musicmatch.com\online

DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab

DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204

DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab

DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab

DPF: {64CD313F-F079-4D93-959F-4D28B5519449} - hxxp://www.worldwinner.com/games/v56/jeopardy/jeopardy.cab

DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab

DPF: {BA35B9B8-DE9E-47C9-AFA7-3C77E3DDFD39} - hxxp://www.worldwinner.com/games/v46/monopoly/monopoly.cab

DPF: {BCF9A64D-1440-4404-863C-F5DF2B99F798} - hxxp://zone.msn.com/bingame/zpagames/zpa_catan.cab55579.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab

DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab

Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll

Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks basic\HelpAsyncPluggableProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll

Notify: NavLogon - c:\windows\system32\NavLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\davidk~1\applic~1\mozilla\firefox\profiles\ptkf1ro6.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll

FF - plugin: c:\documents and settings\david khaski\application data\mozilla\firefox\profiles\ptkf1ro6.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll

FF - plugin: c:\documents and settings\david khaski\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll

FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll

FF - plugin: c:\program files\picasa2\npPicasa2.dll

FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll

FF - plugin: c:\program files\veoh networks\veoh\plugins\noreg\NPVeohVersion.dll

FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-23 130936]

R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]

R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-5-23 348752]

R2 srenum;srenum;c:\windows\system32\drivers\srenum.sys [2009-6-23 36480]

R2 Tmfilter;Tmfilter;c:\windows\system32\drivers\tmxpflt.sys [2005-8-30 205328]

R2 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\trendm~1\intern~1\Tmntsrv.exe [2005-8-30 290889]

R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\TmPfw.exe [2005-8-30 585792]

R2 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2005-8-30 36368]

R2 tmproxy;Trend Micro Proxy Service;c:\progra~1\trendm~1\intern~1\tmproxy.exe [2005-8-30 262215]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-11 24652]

R3 ndisrd;WinpkFilter Service;c:\windows\system32\drivers\ndisrd.sys [2009-6-23 20480]

S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-6-29 29744]

S3 Radialpoint Security Services;Radialpoint Security Services;c:\windows\system32\dllhost.exe [2005-8-16 5120]

S4 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-6-23 124608]

=============== Created Last 30 ================

2009-10-09 01:39 <DIR> --d----- c:\program files\CCleaner

2009-10-08 11:33 <DIR> --d----- c:\windows\system32\wbem\Repository

2009-10-08 11:31 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

2009-10-08 11:30 <DIR> --d----- c:\program files\Moviefone Toolbar

2009-10-08 11:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Moviefone Toolbar

2009-10-08 11:30 <DIR> --d----- c:\program files\Yahoo!

2009-10-08 11:30 <DIR> --d----- c:\program files\AskBarDis

2009-10-08 11:29 <DIR> --d----- c:\program files\common files\HP

2009-10-08 09:54 1,744 a---h--- c:\windows\system32\yidajeyi

2009-10-08 00:49 <DIR> --d----- c:\program files\FileASSASSIN

2009-10-07 18:12 57,344 a------- c:\windows\system32\MFC71ENU.DLL

2009-10-07 16:37 12,632 a------- c:\windows\system32\lsdelete.exe

2009-10-07 16:18 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\{EF63305C-BAD7-4144-9208-D65528260864}

2009-09-13 21:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\31FE

2009-09-13 21:00 483,328 a------- c:\windows\system32\actskn45.ocx

==================== Find3M ====================

2009-10-08 20:51 5,018 a--sh--- c:\windows\system32\KGyGaAvL.sys

2009-09-10 14:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-10 14:53 19,160 a------- c:\windows\system32\drivers\mbam.sys

2009-08-06 19:24 327,896 a------- c:\windows\system32\dllcache\wucltui.dll

2009-08-06 19:24 209,632 a------- c:\windows\system32\dllcache\wuweb.dll

2009-08-06 19:24 35,552 a------- c:\windows\system32\dllcache\wups.dll

2009-08-06 19:24 53,472 a------- c:\windows\system32\dllcache\wuauclt.exe

2009-08-06 19:24 96,480 a------- c:\windows\system32\dllcache\cdm.dll

2009-08-06 19:23 575,704 a------- c:\windows\system32\dllcache\wuapi.dll

2009-08-06 19:23 1,929,952 a------- c:\windows\system32\dllcache\wuaueng.dll

2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll

2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll

2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll

2009-07-19 18:48 11,067,392 a------- c:\windows\system32\dllcache\ieframe.dll

2009-07-19 09:18 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll

2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll

2009-07-17 15:01 58,880 -------- c:\windows\system32\dllcache\atl.dll

2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll

2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll

2009-07-13 23:43 286,208 -------- c:\windows\system32\dllcache\wmpdxm.dll

2008-04-29 17:19 78,561,280 a------- c:\program files\common files\ATX Fixed Asset Manager Evaluation Workstation.msi

2008-03-30 22:33 487,288 a------- c:\program files\2006 ANCONA RAE COPY GIVEN BY HER.tax

2008-02-24 14:58 446,816 a------- c:\program files\2006 KHASKI MARSIL Tax Return.tax

2007-02-02 08:58 306,496 a------- c:\program files\2006 KHASKI JACK Tax Return.tax

2006-08-19 23:12 774,144 a------- c:\program files\RngInterstitial.dll

2009-07-08 07:59 88,576 a--sh--- c:\windows\system32\yivabada(2).dll

2008-08-28 08:33 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

============= FINISH: 22:58:24.07 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-12.01)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 1/26/2006 11:28:43 PM

System Uptime: 10/11/2009 7:22:55 PM (3 hours ago)

Motherboard: Dell Inc. | | 0WG261

Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 144 GiB total, 66.281 GiB free.

D: is CDROM (CDFS)

E: is CDROM ()

G: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP422: 9/30/2009 7:44:56 PM - System Checkpoint

RP423: 10/1/2009 2:02:07 AM - System Checkpoint

RP424: 10/2/2009 3:09:10 AM - System Checkpoint

RP425: 10/4/2009 10:19:02 PM - System Checkpoint

RP426: 10/7/2009 3:20:11 AM - System Checkpoint

RP427: 10/7/2009 6:15:08 PM - Removed HP Update

RP428: 10/8/2009 11:28:35 AM - Restore Operation

RP429: 10/9/2009 12:05:12 PM - System Checkpoint

RP430: 10/11/2009 7:40:23 PM - System Checkpoint

==== Installed Programs ======================

2000 TurboTax for Business

2001 Lacerte Tax

2001 Lacerte Tax Planner

2001 TurboTax Business

7300_Help

7300Trb

7400

AAC Decoder

Acrobat.com

Ad-Aware

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 8.1.2

Adobe Reader 8.1.2 Security Update 1 (KB403742)

Adobe Shockwave Player

AiO_Scan

AiOSoftware

AnswerWorks 4.0 Runtime - English

AnswerWorks 5.0 English Runtime

AOL Uninstaller (Choose which Products to Remove)

AOLIcon

Apple Mobile Device Support

Apple Software Update

Ask Toolbar

ATI Control Panel

ATI Display Driver

ATX / Kleinrock Tax Products 2007 (Remove Only)

ATX Fixed Asset Manager Evaluation Workstation

ATX W2/1099 Printer

ATX

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Hi,

Start hjt, do a system scan only, checkmark (if found):

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: (no name) - {09A26406-041E-4FF5-9A88-0574721445B4} - (no file)

Close all browser windows and click 'fix checked'.

Are there any other problems in the log entries that you see?

There're vulnerable 3rd party programs that should be updated.

Get updates 8.1.3 & 8.1.6 for Adobe Reader here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Uninstall your current Adobe shockwave player and get the fresh one here if needed.

Uninstall Macromedia Flash Player 8 & Macromedia Flash Player 8 Plugin.

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

  • Download the latest version of Java Runtime Environment (JRE) 6 Update 16.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Uninstall AskToolbar if it's not installed on purpose.

There should be only one antivirus program installed. Decide between Symantec Antivirus and Trend Micro PC-cillin Internet Security 12 (leave the one that you have license still valid).

Update Malwarebytes' A-M definitions and run a full scan with it letting it remove the findings. Post back its report & a fresh dds.txt log when steps above are done.

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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