madiemmy Posted February 13, 2021 ID:1438564 Share Posted February 13, 2021 Hello, I have a virus in my temp folder that I've removed 3-4 times yet it continues to come back time and time again. It's an .exe virus. Both Malwarebytes and Windows Defender have stated they removed it, yet the virus returns after every restart of my computer. I'd like some help of how to get rid of this thing for good. Thanks! Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 13, 2021 ID:1438568 Share Posted February 13, 2021 Hi. My name is Maurice. I will be guiding you. Let me know what name you prefer to be addressed. As we go along, always attach any reports / files I request from you. Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually Please attach both logs to your reply if possible. To Upload attachments please click the "choose files" at left-side bottom of the Reply box. Then browse to where your file is located and select it and click the Open button. Then review the main body of your reply. When ready & all set, click on the button " Submit Reply ". Link to post Share on other sites More sharing options...
madiemmy Posted February 13, 2021 Author ID:1438577 Share Posted February 13, 2021 Hello, Here are the two files. I didn't mention it in my original post, but the .exe virus that keeps returning is called "PE5FBA.exe". You can see it in the Addition.txt file. Thanks Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 13, 2021 ID:1438592 Share Posted February 13, 2021 Thanks. Let us start out with the following. What follows is a first step to have Windows 10 show all files and folder. Do not let this spook you out. There is a how-to at Tenforums. Use either option one or two or three https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html . Then next, On the Windows taskbar , on the Windows search box, type in cmd.exe and then look at the entire list of choices, and click on Run as Administrator. Once the Command prompt window is up, copy > paste the line in the codebox below into the command-window It is best to use COPY & Paste for the following. All of each line as-is del /s /q C:\Users\lobby\AppData\Local\Temp\PE5FBA.exe tap Enter. This should finish super quick. Let me know when this is done. Just so you know, any file in the temporary folder C:\Users\lobby\AppData\Local\Temp is fair game for deletion. Link to post Share on other sites More sharing options...
madiemmy Posted February 13, 2021 Author ID:1438609 Share Posted February 13, 2021 It states "Could not find C:\Users\Lobby\AppData\Local\Temp\PE5FBA.exe". Link to post Share on other sites More sharing options...
madiemmy Posted February 13, 2021 Author ID:1438610 Share Posted February 13, 2021 Link to post Share on other sites More sharing options...
Solution Maurice Naggar Posted February 14, 2021 Solution ID:1438694 Share Posted February 14, 2021 Let me suggest what follows. On the Windows taskbar , on the Windows search box, type in cmd.exe and then look at the entire list of choices, and click on Run as Administrator. Once the Command prompt window is up, copy > paste the line in the codebox below into the command-window It is best to use COPY & Paste for the following. All of each line as-is del /s /q C:\Users\lobby\AppData\Local\Temp\*.* tap Enter. This should finish super quick. Let me know when this is done. Link to post Share on other sites More sharing options...
madiemmy Posted February 15, 2021 Author ID:1438828 Share Posted February 15, 2021 I deleted my entire temp folder, as you said it didn't affect anything, and that seemed to have done the trick! I've done scans with Malwarebytes & Windows Defender and the virus is gone! Thank you! Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 15, 2021 ID:1438885 Share Posted February 15, 2021 Ok, good to know. Glad to know scan results. Well done. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 15, 2021 ID:1438886 Share Posted February 15, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 17, 2021 Root Admin ID:1439455 Share Posted February 17, 2021 Topic has been reopened per request. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 17, 2021 Root Admin ID:1439458 Share Posted February 17, 2021 Hello @madiemmy Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you Link to post Share on other sites More sharing options...
madiemmy Posted February 17, 2021 Author ID:1439486 Share Posted February 17, 2021 Hello, Here are the two txt files. I see in Addition.txt picked up the new EXE virus. It's got a similar name as the first EXE virus that Maurice helped me with. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 17, 2021 Root Admin ID:1439499 Share Posted February 17, 2021 The logs show that the system is running one or more P2P torrenting programs. The act of torrenting itself is not illegal. However, downloading and sharing unsanctioned copyrighted material is very much illegal, and there is always a chance of getting caught by the authorities. Torrenting non-copyrighted material is perfectly fine and is allowed. We have seen an increase in malware being bundled with software downloads over P2P. Please keep this in mind when sharing files that you're increasing the risk that your system might get infected. Scan all files prior to running them. If you really don't need µTorrent I would recommend that you uninstall it. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
madiemmy Posted February 18, 2021 Author ID:1439526 Share Posted February 18, 2021 Hi, Here's the log it gave back. Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 18, 2021 Root Admin ID:1439527 Share Posted February 18, 2021 Great, that log looks pretty good. So there are a few issues left we need to look at. You have this entry which is the one responsible for creating the EXE file in the temp folder. I'm not saying the file is bad but if you're not aware of the program, you did not install it yourself, or know what it's doing, then I would remove it. (I can help you do that) This process is running and making that file: (AutoIt Consulting Ltd -> AutoIt Team) C:\Users\lobby\AppData\Roaming\rmDsKDsTuM\BevgArUsMm.com That seems to be from this company which does consulting work to create software using AutoIT scripting language.https://www.autoitconsulting.com/site/ Windows Defender sees the file being created and believes it is an infection. Again, it might be a valid program, but without knowing more about it yourself I would remove it. Windows Defender: =============== Date: 2021-02-17 14:41:31 Description: Microsoft Defender Antivirus has detected malware or other potentially unwanted software. For more information please see the following:https://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win32/Wacatac.DF!ml&threatid=2147757794&enterprise=0 Name: Trojan:Win32/Wacatac.DF!ml ID: 2147757794 Severity: Severe Category: TrojanPath: file:_C:\Users\lobby\AppData\Local\Temp\PE3B6F.exe Detection Origin: Local machine Detection Type: FastPath Detection Source: Real-Time ProtectionProcess Name: C:\Users\lobby\AppData\Roaming\rmDsKDsTuM\BevgArUsMm.com Security intelligence Version: AV: 1.331.1232.0, AS: 1.331.1232.0, NIS: 1.331.1232.0 Engine Version: AM: 1.1.17800.5, NIS: 1.1.17800.5 You also have an older version of Java running on the computer. If possible it's best to try and run your computer without Java if possible. If you really have to have it then make sure you remove old versions and keep it up to date at all times. Java 8 Update 271 Link to post Share on other sites More sharing options...
madiemmy Posted February 18, 2021 Author ID:1439555 Share Posted February 18, 2021 Yeah, I didn't install that program, not voluntarily at least. I went in and removed the entire folder, and the program was actually run as I tried deleting it, so I ended the process in task manager and tried to delete it - success! Thanks so much for your help! I also updated my Java. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 18, 2021 Root Admin ID:1439558 Share Posted February 18, 2021 Please run the following @madiemmy SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications. Download SecurityCheck by glax24 from here https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe and save the tool on the desktop. If Windows's SmartScreen block that with a message-window, then Click on the MORE INFO spot and over-ride that and allow it to proceed. This tool is safe. Smartscreen is overly sensitive. Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Link to post Share on other sites More sharing options...
madiemmy Posted February 18, 2021 Author ID:1439572 Share Posted February 18, 2021 Here's the SecurityCheck file. SecurityCheck.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 18, 2021 Root Admin ID:1439578 Share Posted February 18, 2021 Please review and address the following. --------------------------- [ OtherUtilities ] ---------------------------- calibre 64bit v.5.0.1 Warning! Download Update ------------------------------ [ ArchAndFM ] ------------------------------ WinRAR 5.91 (64-bit) v.5.91.0 Warning! Download Update -------------------------- [ IMAndCollaborate ] --------------------------- Zoom v.5.2.1 (44052.0816) Warning! Download Update --------------------------------- [ P2P ] --------------------------------- µTorrent v.3.5.5.45852 Warning! Ad-supported P2P-client. -------------------------------- [ Media ] -------------------------------- VLC media player v.3.0.11 Warning! Download Update QuickTime 7 v.7.79.80.95 Warning! This software is no longer supported. Please uninstall it and use another software. Then once those are done, please download and run the following software which will check on other software on your computer. Patch My PC Home Updaterhttps://patchmypc.com/home-updater I'll check back on you again some time tomorrow Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 5, 2021 Root Admin ID:1449146 Share Posted April 5, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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