iain_elda Posted February 12, 2021 ID:1438351 Share Posted February 12, 2021 Hi There, My brother has been infected by idle buddy and we've followed the steps found in other forum posts. We followed the process outlined here : Here are the logs If someone could help that would be amazing. He has schoolwork needing done and I don't want him to fall behind. Thanks, Iain AdwCleanerC00.txt Addition.txt FRST.txt log.txt Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438511 Share Posted February 13, 2021 Hello Iain and welcome to Malwarebytes, The primary log from FRST (frst.txt) is not complete, can you run FRST again and post a fresh log please... Thank you, Kevin.. Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438514 Share Posted February 13, 2021 Hi thanks for replying. He's just run it again Here are the files FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Solution kevinf80 Posted February 13, 2021 Solution ID:1438515 Share Posted February 13, 2021 Hiya Iain, Thanks for those logs, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system....https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also let me know if there are any remaining issues or concerns... Thank you, Kevin.. fixlist.txt Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438530 Share Posted February 13, 2021 Hiya He said that the program and the process are gone now. Here is his log you requested. msert.log Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438531 Share Posted February 13, 2021 Sorry I uploaded that before it was finished downloading. Here is the full one msert.log msert.log msert.log Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438535 Share Posted February 13, 2021 Can I also see the log from FRST fix please... Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438536 Share Posted February 13, 2021 So do a new FRST scan? Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438539 Share Posted February 13, 2021 Oh he sent this. Would this be it? Fixlog.txt Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438542 Share Posted February 13, 2021 Hiya Iain, Yes that is the log I needed to see, evertting removed successfully. How is your PC responding now, any remaining issues or concerns.. Thank you, Kevin. Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438545 Share Posted February 13, 2021 He says it's back to normal. Isn't running slow at all which was a huge issue yesterday. Hopefully this experience will teach him not to click on the fake download buttons next time he's getting minecraft shaders. Thanks very much for all your assistance! Iain Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438576 Share Posted February 13, 2021 Hiya Iain, Thanks for the update, good to hear the system is back to normal... Continue to clean up: Right click on FRST here: C:\Users\lewie\Downloads\FRST64 or FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Condsider the following: Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee PatchMyPC, keep all your software upto date - https://patchmypc.com/home-updater#download From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
iain_elda Posted February 13, 2021 Author ID:1438579 Share Posted February 13, 2021 I'll pass that on to him. Thanks very much for all your help! Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438585 Share Posted February 13, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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