Mmm Posted February 11, 2021 ID:1438019 Share Posted February 11, 2021 Hello, I have entered malicious website and Malwarebytes marked it as trojan, but it also found a trojan.agent on harddrive. I did not download the file - so maybe there is a script that downloads it when you enter the website? The address is ronots (DO NOT ENTER). The domain is com. There is also some user.js that worries me on Mozilla The trojan.agent was scanned without user clicking anything in Malwarebytes and I would like to know how did it even get to the location if possible and what steps should I take to make sure it will not appear again and the machine is safe. r3.txt r2.txt r1.txt r.txt FRST.txt Addition.txt Link to post Share on other sites More sharing options...
kevinf80 Posted February 11, 2021 ID:1438022 Share Posted February 11, 2021 Hello Mmm and welcome to Malwarebytes, I see from addition.txt that your security is disabled, did you do that your self to allow FRST to run...? Next, Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Clsoe out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Text file (*.txt), then name the file and save to a place of choice, recommend "Desktop" then attach to reply Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select http://i.imgur.com/Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Before running the tool Rename FRST to FRSTEnglish before running.... (right click on FRST, select "Rename") Let me see those logs in your reply... Thank you, Kevin.. Link to post Share on other sites More sharing options...
Mmm Posted February 11, 2021 Author ID:1438038 Share Posted February 11, 2021 Security is not disabled, the message is coming probably from having Kasperksy off, but Malwarebytes is on. Nothing was found by Malwarebytes, other files added too. Addition.txt FRST.txt AdwCleaner[C00].txt scan110221.txt Link to post Share on other sites More sharing options...
Solution kevinf80 Posted February 11, 2021 Solution ID:1438129 Share Posted February 11, 2021 (edited) Hiya Mmm, If you are not going to keep Kaspersky its better to remove it from your system, removal tool available at the following link: https://support.kaspersky.com/common/uninstall/1464#block1 Next, Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs Let me see those logs in your reply, also let me know if there are any remaining issues or concerns... Thank you, Kevin... fixlist.txt Edited February 11, 2021 by kevinf80 typing error Link to post Share on other sites More sharing options...
Mmm Posted February 12, 2021 Author ID:1438314 Share Posted February 12, 2021 I forgot to update FRST and i did run it on ver 08-02-2021 01, i just wonder how did trojan get on the harddrive if i didnt download that file, now I also see some other treat deleted in other file. I dont know what is GMX and why cant i delete it ? I cant also delete utorrent because the files are deleted Fixlog.txt SophosVirusRemovalTool.log Link to post Share on other sites More sharing options...
kevinf80 Posted February 12, 2021 ID:1438413 Share Posted February 12, 2021 Hiya Mmm, As far as i`m aware GMX is is a free advertising-supported email service provided by GMX (Global Mail eXchange, I believe it is some king of web based client.. Where doyou see this on your PC.. Firefox is listed as your default browser, it was showing as exploited in FRST logs, that was fixed with FRST.. How is your PC behaving now,any issues or concerns...? Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Thank you, Kevin.. Link to post Share on other sites More sharing options...
Mmm Posted February 12, 2021 Author ID:1438424 Share Posted February 12, 2021 I decided to format the disk and reinstall windows, no issues with the computer. What are the consequences on firefox? Addition_12-02-2021 20.32.39.txt FRST_12-02-2021 20.32.39.txt Link to post Share on other sites More sharing options...
Mmm Posted February 12, 2021 Author ID:1438442 Share Posted February 12, 2021 gmx dot com is in addition file and the gmx-enhanced by google screenshot was taken from add/remove functions/programs "SEARCH.GMX.COM modifies a web browser’s settings, displays unwanted pop-up ads. This virus may replace the existing home page, error page, or browser’s search page with SEARCH.GMX.COM." Link to post Share on other sites More sharing options...
kevinf80 Posted February 12, 2021 ID:1438446 Share Posted February 12, 2021 Hiya Mmm, Have you formatted and reinstalled windows, FRST logs do not seem to indicatea fersh install...? Thank you, Kevin.. Link to post Share on other sites More sharing options...
Mmm Posted February 12, 2021 Author ID:1438448 Share Posted February 12, 2021 No I just wanted to follow instructions, so i did it before reinstalling, I will run reinstall and rescan then Link to post Share on other sites More sharing options...
kevinf80 Posted February 12, 2021 ID:1438449 Share Posted February 12, 2021 There is no need to run scans if you are making a fresh install of windows.... Link to post Share on other sites More sharing options...
Mmm Posted February 12, 2021 Author ID:1438458 Share Posted February 12, 2021 Okey I guess the computer is safe now, but do the logs indicate what was wrong with firefox profile? I feel safer and know what to check if i have any doubts about possible viruses but i dont understand what happened. Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438509 Share Posted February 13, 2021 Hiya Mmm, Yes Firefox was exploited, we put that right with the FRST fix.. Quote FF user.js: detected! => C:\Users\Marek\AppData\Roaming\Mozilla\Firefox\Profiles\4wuahuvr.default\user.js [2016-07-31] FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\defaults\pref\kl_prefs_62fbb8f7_c917_4cf7_957a_aad2b8fa768c.js [2019-02-26] <==== ATTENTION (Points to *.cfg file) FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\kl_config_62fbb8f7_c917_4cf7_957a_aad2b8fa768c.cfg [2019-02-26] <==== ATTENTION The latest logs from FRST do not indicate any presence of Malware or Infection.... Thank you, Kevin.. Link to post Share on other sites More sharing options...
Mmm Posted February 13, 2021 Author ID:1438519 Share Posted February 13, 2021 Thanks for help I will scan other computer too, can I delete the attachments? Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438525 Share Posted February 13, 2021 Hiya Mmm, If you are making a fresh of Windows there is no need to clean up... If you are leaving Windows as is continue: Uninstall the following program (unless you prefer to keepit):Sophos AVhttp://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Also delete this folder if still present: C:\ProgramData\Sophos Next, Right click on FRST here: C:\Users\Marek\Downloads\FRST64.exe or FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Condsider the following: Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee PatchMyPC, keep all your software upto date - https://patchmypc.com/home-updater#download From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted February 13, 2021 ID:1438588 Share Posted February 13, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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