JRD Posted February 9, 2021 ID:1437512 Share Posted February 9, 2021 I've been a Malwarebytes "freebie" user and just purchased an annual license. When setting up my account, MB, as expected, asked me to input a password. I did that. I set the password for the Forum community as well. All is good up to that point. When checking out my "profile", there appears to be a different password that I did not setup. I'm trying to change the password in my "profile" to match my account but I don't know the one that MB created apparently? Any suggestions would be most appreciated? Jim Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 9, 2021 Root Admin ID:1437526 Share Posted February 9, 2021 Hello @JRD Forum accounts and Helpdesk accounts are not the same and should have different passwords. Please see if the following helps or not and let us know https://support.malwarebytes.com/hc/en-us/categories/360002458094-My-Account Thanks Link to post Share on other sites More sharing options...
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