alanglois Posted February 4, 2021 ID:1436662 Share Posted February 4, 2021 Hello, one of our customers who uses Browser Guard sent us an email telling us their site (https://www.solacom.com) was blocked due to bad reputation. I can assure you this is a reputable company and we are the ones who developed it and continue to manage it. Two questions for you: How do you determine if a site has a bad reputation? Can you please remove the block on their website (www.solacom.com) Link to post
Solution gonzo Posted February 4, 2021 Solution ID:1436676 Share Posted February 4, 2021 1. Updated feeds coming in from several sources, independent research, verification, resubmittal when in doubt (or questionable). Sometimes the issue is with a specific domain, and sometimes with an IP address that is shared by multiple domains. 2. Done! Pleas allow 15-30 minutes for changes to take effect. Link to post
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