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Website blocked due to bad reputation?

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Hello, one of our customers who uses Browser Guard sent us an email telling us their site (https://www.solacom.com) was blocked due to bad reputation. I can assure you this is a reputable company and we are the ones who developed it and continue to manage it.

Two questions for you:

  1. How do you determine if a site has a bad reputation?
  2. Can you please remove the block on their website (www.solacom.com)
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  • Solution

1. Updated feeds coming in from several sources, independent research, verification, resubmittal when in doubt (or questionable).  Sometimes the issue is with a specific domain, and sometimes with an IP address that is shared by multiple domains.

2. Done!  Pleas allow 15-30 minutes for changes to take effect.

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