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Hallo, im sorry to be the 100th person with this problem but it seems to me that every pc has a different silution. Sorry for my english its hard to typ. I've seen multiple forums with this problem but in the last forum i read that if you do the same thing with your pc as the person with the problem you could damage your pc. So what do i need to do? I'll provide you guys with everything you need.

I've made a scan with Malware, and i've made sure the Scan for Rootkits and Scan within Archives are both on.

Malware log.txt

 

Then i downloaded ADWcleaner and here are the results of that:

AdwCleaner[S01] log.txt
 

-Then here are the results of the FRST scan:FRST.txtAddition.txt

I hope thats everything you need? 

i've also downloaded  Sophos Free Virus Removal Tool already i case i need to do a scan with it. Thank you in advance.

 

Kind regards, Chris

 

 

Malware log.txt

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Hello Chris and welcome to Malwarebytes,

Can you rerun AdwCleaner, when complete do the following:

  • Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

Next,


Download Sophos Free Virus Removal Tool and save it to your desktop.

If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete.....

Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours...

  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found please confirm that result....



The Virus Removal Tool scans the following areas of your computer:
  • Memory, including system memory on 32-bit (x86) versions of Windows
  • The Windows registry
  • All local hard drives, fixed and removable
  • Mapped network drives are not scanned.


Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan.

Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs

Next,

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt"

Before running the tool Rename FRST to FRSTEnglish before running.... (right click on FRST, select "Rename")

user posted image

Let me see those logs,

Thank you,

Kevin..
Edited by kevinf80
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Hello, thanks for the replay, but when i scan with adwcleaner, it doenst restart my computer ones its done, also, what do you mean with:

  • Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes

I cant check anything in the differend tabs, the tabs are Quarentine, Log files, Settings and Help. But my quarentine is empty. I can send you the log that i got tho. AdwCleaner[S03] new scan.txt

now im gonna scan the sophos, so ill be back

Thanks again for helping me!

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my scan just finnished, and sophos didnt find anything, so i have no log for you because i doun't click on details.

 

Aslo is this the folder you were looking for?

AdwCleaner[C00].txt

 

Also this is the scan when everything checked that should be checked. i renamed the FRST64 to FRST64English. I dont know what that will do so i hope i did it correctly.

Here are the 2 files. Addition last scan.txtFRST last scan.txt

What now??

AdwCleaner[C00].txt

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  • Solution
Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.

NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed.

The following directories are emptied:
 
  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin


Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

user posted image

The system will be rebooted after the fix has run.

Next,

Download "Microsoft's Safety Scanner" and save direct to the desktop

Ensure to get the correct version for your system....

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download


Right click on the Tool, select Run as Administrator the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\msert.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your reply...

Thank you,

Kevin..

fixlist.txt

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also, i can find the file in my computer. its right here:

image.thumb.png.a19d1f7b616e20176a676d9a56c0b9e5.png

but i cant delete is because its always running and i cant delete this program while its running, and wen i try to close it in taskmanager real quick and try to delete it as fast as possible its still running. So simply deleting it is not an option sadly.

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Hiya Blacklotus,

Try the following:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

user posted image
 
Thanks,
 
Kevin

fixlist.txt

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Hello Blacklotus,

Lets see how your system responds, any odd behaviour etc.. Also one more scan.

Download Sophos Free Virus Removal Tool and save it to your desktop.

If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete.....

Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours...
 
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found please confirm that result....



The Virus Removal Tool scans the following areas of your computer:
  • Memory, including system memory on 32-bit (x86) versions of Windows
  • The Windows registry
  • All local hard drives, fixed and removable
  • Mapped network drives are not scanned.



Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan.

Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs

Thank you,

Kevin..

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