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False Report of malware cblsX64.exe


SDSLMarwarebytes
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Go to solution Solved by JPopovic,

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We use Ahsay Backup software and since Saturday you are reporting that the application cblsX64.exe is a RTP detection / Riskware.

This application is used by 5000+ customers and should not be blocked.  Around the world, the product is installed on over 5 million servers / PCs so you need to allow this and not be seen as a risk.

Please can you update your database.

Thanks

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If you have just whitelisted the domain, can you also add our other domain that is used for the service please (attached)

Can I also ask how long it takes before the malwarebyte client allows the access?  My local PC is still flashing up with the errors, so I'm guessing all our clients using Malwarebytes also will still have this issue which will stop them from backing up to us

Thanks

IPs and domains.txt

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