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Is there a person or company that is trustworthy to take control of our machines to FIX, UPGRADE, MODIFY them?

I have a Dell Win.-7-64 desktop and OUTLOOK OFFICE 365

I would like to have some of the junk sliced off of office 365 as I am an 85 Y/O Disabled Veteran, Inventor, books and I do not need all the junk and it really slows down my machine

I started with Computers in the 1970s, IBM software and black and white scrool and lighting fast

 Now we have JUNK, COLOR, GAMES and it is almost worthless 

If the trend continues the net will become worthless as it will slow down to a crawl/

I have premium malware but RANSOMWARE does not load, is there a mystery key to get it to work??

I have patents 6446422 & 10525174 and Books on http://rosedogbookstore.com

Thanks, Rex R

Edited by AdvancedSetup
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25 minutes ago, RexR said:

Is there a person or company that is trustworthy to take control of our machines to FIX, UPGRADE, MODIFY them?

Yes, but they are hard to find if you just google them.

26 minutes ago, RexR said:

Win.-7-64 desktop and OUTLOOK OFFICE 365

Since win 7 is out of support, I suggest moving/upgrading to Windows 10

27 minutes ago, RexR said:

I have premium malware but RANSOMWARE does not load

We can assist with that part here. for us to do that please do the following.

Can you please collect and upload as an attachment the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

 

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4 hours ago, Porthos said:

Yes, but they are hard to find if you just google them.

Since win 7 is out of support, I suggest moving/upgrading to Windows 10

We can assist with that part here. for us to do that please do the following.

Can you please collect and upload as an attachment the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

 

I have gotten a lot of feedback from people that went to 10 then kicked it off as I LIKE TO DO MY OWN THINKING. So I will just say with 7. There is a good opportunity for someone to make a good living keeping 7 going. BTW RASOMWARE is running now.  

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2 minutes ago, RexR said:

So I will just say with 7.

It is your computer so you are welcome to as you wish.

 

3 minutes ago, RexR said:

I have gotten a lot of feedback from people that went to 10 then kicked it off

It is not bad as long as you set it up correctly.

4 minutes ago, RexR said:

There is a good opportunity for someone to make a good living keeping 7 going.

As a  professional repair tech, I will not support any out of support software including Windows.

I have zero of my over 500 clients on anything except Windows 10. And usually all of the issues I deal with are usually user error or hardware issues. Sometimes end users can be thier own worst enemy.😞

9 minutes ago, RexR said:

BTW RASOMWARE is running now.  

I am glad it is working now. Best wishes and stay safe.

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7 hours ago, RexR said:

I have gotten a lot of feedback from people that went to 10 then kicked it off

Always your choice, but I'd just add that if this was a couple of years ago then do yourself a favour and take another look at Windows 10 as it is now.

Unlike older Windows versions it gets a major update every 6 months, and is now quite different from when it first came out.
The Windows 10 name stays the same but things change every six months, sometimes a lot.

(Comparing Windows 10 now to how it was when it first came out is a bit like comparing Win 7 to XP or Vista).

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This is to concur with the statements above by Nukecad.  Windows 10 security is a lot stronger than Windows 7.   The Windows firewall ( for one) is stronger.  For another, the inclusion of a built-in & strong antivirus, Microsoft Defender Antivirus.

If you were to keep on WIN 7 you'd have to work progressively harder to keep it safe since Microsoft stopped having any new security updates for Windows 7.

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I doubt it as I hear many going back to 7 as 10 is a hackers dream. My wife has 10 on her laptop and it always has a virus or something causing it to act screwy and crash.

Consumer group: Microsoft should compensate unhappy Windows 10 upgraders

Survey suggested that 12 percent of Windows 10 upgraders switched back to 7 or 8.1.

Edited by AdvancedSetup
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20 hours ago, nukecad said:

Always your choice, but I'd just add that if this was a couple of years ago then do yourself a favour and take another look at Windows 10 as it is now.

Unlike older Windows versions it gets a major update every 6 months, and is now quite different from when it first came out.
The Windows 10 name stays the same but things change every six months, sometimes a lot.

(Comparing Windows 10 now to how it was when it first came out is a bit like comparing Win 7 to XP or Vista).

Consumer group: Microsoft should compensate unhappy Windows 10 upgraders

Survey suggested that 12 percent of Windows 10 upgraders switched back to 7 or 8.1.

Edited by AdvancedSetup
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to RexR.  

Quote

My wife has 10 on her laptop and it always has a virus or something causing it to act screwy and crash.

I would remark that that is just not normal at all.  and if your spouse will post in the Windows-malware removal help section we can help her to get out of that cycle.

Have your spuse checkout & do as listed   I'm infected - What do I do now? - Windows Malware Removal Help & Support - Malwarebytes Forums

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@RexR

By using that big bold quote you are making my point for me.

It from a 2016 article, so is 4 years old. (4 years out of date)
https://arstechnica.com/information-technology/2016/09/consumer-group-microsoft-should-compensate-unhappy-windows-10-upgraders/

You are relying on out of date information.

Windows 10 is much different now from what it was in 2016.

Take a look for yourself, don't rely on what others thought 4 or 5 years ago.

PS. What version of Win 10 is your wifes laptop, is it up to date at version 20H2, or is it an older version?
As Maurice Naggar suggests why not get the experts here to check it over for free.

Edited by nukecad
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