My customer is being blocked from my website

[BrianIngenia]

Hi,

 

My customer is being blocked from using my website. Please can you unblock this domain name ingenia.co.uk

Kind Regards

Brian

Ingenia 

 

 

[treed]

The message you're seeing has nothing to do with Malwarebytes. It appears that the igenia[dot]co.uk domain does not exist.

[paulwantshelp]

It exists alright ingenia.co.uk

[treed]

Ahh, my mistake, I had a typo in the address.

It looks like there aren't new detections coming from there, but it was blocked because of malware on that site. I'm trying to find out details for you, if you're not aware of that. In the meantime, the block will be removed.

[treed]

@BrianIngenia I found out from our research team that your site had a credit card skimmer on it, but apparently they're no longer seeing that activity. I'd recommend discussing this with your website host or internal website team. It's possible they already found and removed the skimmer, but if not, they should take a good look over your site to see what might have happened.