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Malwarebytes will not quarantine


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15 minutes ago, TCMoore said:

Same problem - installed as business and won't quarantine. I've run the mb set up tool and cleaned it twice and reinstalled and chose personal, but still sees the program as a business and won't quarantine. Any ideas for help?

 

Malwarebytes Personal stand alone will not work on a domain computer.

Do the following and we can see for sure.

Can you please collect and upload as an attachment the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
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