Website no longer positive yet still being blocked

[daveg1960]

Hello. flairus.com was hacked and had since been recovered and mitigation has been put in place. Please remove this site from your blocked list. It appears to still be listed. 

 

Thank you. 

[TeMerc]

19 minutes ago, daveg1960 said:

Hello. flairus.com was hacked and had since been recovered and mitigation has been put in place. Please remove this site from your blocked list. It appears to still be listed. 

 

Thank you. 

Hello-

We do not show either the domain nor the IP which the domain resides on in our database, was this perhaps a Browser Guard block?

[daveg1960]

Definitively not a browser. I was told by the website owner that Malwarebytes was still coming up as a positive when a customer of his went to the website.

Thanks for checking. 

[TeMerc]

3 minutes ago, daveg1960 said:

Definitively not a browser. I was told by the website owner that Malwarebytes was still coming up as a positive when a customer of his went to the website.

Thanks for checking. 

As stated previously, there is no block on the domain or IP in our database, please request a log for our review and we'll go from there.

[daveg1960]

I suggested he get a screenshot if it occurs again. It may not have been malwarebytes- we never know when we're dealing with non-techs.

Thanks again.

[Porthos]

2 hours ago, daveg1960 said:

Please remove this site from your blocked list. It appears to still be listed. 

This is a Browser Guard Block. I will Alert the proper team to investigate. There is no need for any further action from you at this time..

@gonzo

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.