jfwong Posted January 18, 2021 ID:1432927 Share Posted January 18, 2021 (edited) Hello, We received an email from our client that Malware Browser Guard has reported our site https://www.thepostalconnect.com was block due to reputation. According to our client our site was still ok yesterday. We did a check immediately following his feedback. There is no major codes change on our server, and we have AVG business version installed on our server, and did a AVG scan, it was reported to be ok with no malware found. Your assistant is appreciate. Thank you. Edited January 18, 2021 by JPopovic Link to post
Staff JPopovic Posted January 18, 2021 Staff ID:1432928 Share Posted January 18, 2021 Hello, This is a Browser Guard block. I will alert the proper team to investigate. Thank you! @gonzo Link to post
jfwong Posted January 18, 2021 Author ID:1432935 Share Posted January 18, 2021 Thank you very much. The block is causing our customer to feel uncomfortable. Please assist to remove www.thepostalconnect.com from the block soon> Also we did a check on https://www.urlvoid.com/scan/thepostalconnect.com/, everything is also good. Link to post
gonzo Posted January 19, 2021 ID:1433195 Share Posted January 19, 2021 I am able to access the site without any need for whitelisting. If you are being blocked, please clear your cache and try again. Link to post
jfwong Posted January 20, 2021 Author ID:1433262 Share Posted January 20, 2021 Thank you very much Link to post
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