zorendier Posted January 16, 2021 ID:1432664 Share Posted January 16, 2021 Malware bytes scans my pc at startup daily. Every morning it detect between 16 and 18 issues it wants quarantined. I quarantine them and they come back the next day. What am I missing ? Thank you in advance, Zee Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted January 16, 2021 Root Admin Solution ID:1432668 Share Posted January 16, 2021 Hello @zorendier Please follow the directions from the following topic and let us know if that corrects the issue or not Thanks 1 Link to post Share on other sites More sharing options...
zorendier Posted January 16, 2021 Author ID:1432670 Share Posted January 16, 2021 I have done everything except turn sync back on. Quarantined the items. I will update with tomorrow’s rescan. In the meantime I will keep sync off. Thank you so much for the support! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 16, 2021 Root Admin ID:1432674 Share Posted January 16, 2021 Sounds good. I'm off work tomorrow but will try to follow up if you post. Have a good night You're quite welcome 1 Link to post Share on other sites More sharing options...
zorendier Posted January 16, 2021 Author ID:1432734 Share Posted January 16, 2021 Morning scan shows zero issues. So was this just a data tracker do you know? Or something where I shouldn't use sync? Enjoy your day off, no hurry to respond!!!! Thank you again! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 17, 2021 Root Admin ID:1432821 Share Posted January 17, 2021 The browser downloads all kinds of files and scripts as part of it's normal operation. However, it also download files that are not all that safe. Due to changes in security from the browser last year, security software can no longer inject and remove those threats on their own. You need to use the interface to do that change officially. Of course malware doesn't care about that and does what they want. All should be good now, just remember that if you have other devices such as another computer or phone then that should be cleaned up too as the Chrome clean up does not remove files from those other devices, only what it has stored in sync. If that's done you should be able to re-enable sync if you like. Cheers 1 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 19, 2021 Root Admin ID:1433155 Share Posted January 19, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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