My site is flagged as having a Trojan

[andywhi]

Hi, our site www.coolnovelties.co.uk is being flagged as containing a Trojan - however we've tested the site with several online checker tools and all come back as clean and safe.  We have "Site-Lock" installed on the site which also reports no issues.

Would it be possible to either whitelist the site for us, or provide more detail as to what the issue could be?

 

Many Thanks!

[gonzo]

It appears that the block was the result of some malware activity in the past.  There were no recent indications, but the block remained.  It has been unblocked now.  Please allow 2-4 hours for changes to take effect.

[andywhi]

Hi, thanks for your reply.   However just checked (about 7 hours later) and still getting attached screenshot with warning message?

[Porthos]

42 minutes ago, andywhi said:

However just checked (about 7 hours later) and still getting attached screenshot with warning message?

Please clear your browser cache.

[andywhi]

Thanks!  All sorted 🙂