MB Privacy won't connect.

[JoeyBob]

I have the latest version and when I try to connect it says "Please try restarting your computer. If the issue persists, contact support." See attached for logs. I also tried the repair system option on the MB support tool but that didn't fix anything either (this is attached as well).

mbst-grab-results.zip mbst-fix-results.txt

[JoeyBob]

Didn't mention, but restarting obviously didn't fix the issue.

[Porthos]

2 hours ago, JoeyBob said:

Didn't mention, but restarting obviously didn't fix the issue.

A new beta installer for Privacy is available I'd like you to test. Let's try doing an install over the top and see if it works. If you're still having an issue then we'll do a clean removal of all and try new installs and see if that works.

For now, please download the following and install this version and let me know if it corrects your issues or not

https://downloads.malwarebytes.com/file/mbprivacy-offline-beta-2.0

[JoeyBob]

44 minutes ago, Porthos said:

A new beta installer for Privacy is available I'd like you to test. Let's try doing an install over the top and see if it works. If you're still having an issue then we'll do a clean removal of all and try new installs and see if that works.

For now, please download the following and install this version and let me know if it corrects your issues or not

https://downloads.malwarebytes.com/file/mbprivacy-offline-beta-2.0

It fixed it thanks.

[Porthos]

8 minutes ago, JoeyBob said:

It fixed it thanks.

Thanks for the confirmation.