Jump to content

False Positive - HDS Carrier Module.exe


Recommended Posts

I developed a program and launched it to customers this week. The first version of the program had no issue. However, I've recently published an update and my customers are reporting Malwarebytes is quarantining the software with "MachineLearning/Anomalous.100%". The update was very minor so I am unsure what is causing this and believe this may be a false positive.


Can you please take a look into this?

Thank you

Link to post
Share on other sites


This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.

If still detected on your end after ~10 minutes from now. Perform the following steps: 

1. Totally exit/shutdown Malwarebytes.
2. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService
3. Delete the following file only: hubblecache
4. Then you can restart MBAM and the cache file will rebuild on the next scan.

Link to post
Share on other sites

  • 4 months later...

I am about to upload an update to my software. I am getting false positives again. Could you please take a look?

Installer - https://www.virustotal.com/gui/file/04c8aadfbe5720f4c1346f00fc96fa68e2aa7bb9420a7a10f470f0fa575c7687/detection

Main Program - https://www.virustotal.com/gui/file/8e81fa69ca4ddbba62bb8e7595719a4104a612f8892b6c2af1c1703b12dc399a/detection

Thank you

Link to post
Share on other sites

  • 1 month later...
  • 7 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.