Possible loss of mssages and notifications.

[1PW]

Hello @AlexSmith and/or @AdvancedSetup:

In checking my account's private messages and notifications on this forum, at least several days, if not weeks, of history are suddenly missing.

Could this be related to forum issue, noted by another today, at Invision Community?

Thank you.

Edited December 29, 2020 by 1PW
Added Ron in case Alex is away.

[David H. Lipman]

Me too.
Reference:  ID:1429644

 

[1PW]

[AlexSmith]

Sorry for the delay. did these ever come through? Checking before reaching out and because we are limited staff wise.

[David H. Lipman]

No.  Thank you @AlexSmith

An email was not received for your reply, to this thread, as well.

[nukecad]

Some 504, bottom right corner of the screenshot,  outages have been noticed today on other Invision based forums (CCleaner is one, the posts about it are in the staff sub-forum).

I've not seen anyone else lose messages, post history, etc. yet
But we have seen that loss on CCleaner forum when we first updated to 4.5, the older stuff came back after a week but we lost anything from that week.

I'm guessing that todays is an (another) Invision server glitch?

Edited December 29, 2020 by nukecad

[alvarnell]

I did receive an email for @AlexSmith's reply to this thread. I did have one instance of a community temporarily not available several hours ago.

[David H. Lipman]

I received an email notification for  @nukecad's reply but not a notification for @alvarnell's  reply.

I'll note I had a similar issue on 12/23 and brought it to the attention of @AdvancedSetup where it was suggested that I reset Notification settings.  I also un-followed and then re-Followed a given thread.  This is the same thread I am now again experiencing email notification drop-outs.

 

Edited December 31, 2020 by David H. Lipman
Edited for content, clarity, spelling and grammar

[1PW]

Hello @David H. Lipman:

As a test, Dave should have been notified twice just now. - once for the reply, and another for the "like".

[David H. Lipman]

I haven't set "Likes" for email notifications but, I did get an email notification from your reply @1PW

[AdvancedSetup]

I had issues for yesterday but it seems to be okay today

 

[David H. Lipman]

The issue is ongoing.  I had a PM conversation Today.  With three PM's received, only one associated email notification was received.

 

[AlexSmith]

We have contacted IPS and will follow up as we learn more. The issue seems very sporadic, but it is clearly happening. Hopefully they can track it down and resolve it.

[David H. Lipman]

Note:  This is still occurring even after the Forum 'ware Update

[AlexSmith]

3 hours ago, David H. Lipman said:

Note:  This is still occurring even after the Forum 'ware Update

@David H. Lipman can you share a specific example that I can share with IPS?

[David H. Lipman]

Danke.

I did not receive an email notification on ID:1430697

EDIT:

Nor for your post here that I just replied to.

EDIT:

This too;   ID:1430772

Edited January 6, 2021 by David H. Lipman

[alvarnell]

@foobar posted the same problem to six different forums (three have now been deleted) because they kept getting error saying that forum was not available.