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Site blocked (trojan) - is everything ok?

Manaphy0220
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Manaphy0220

Manaphy0220

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Hello,

I tried to access one site and it was blocked by Malwarebytes (information that something lasted too long with connection on firefox and information from Malwarebytes that the site is infected with trojan. So is my pc safe? Everything should be good if the site was blocked, right? I won't try to access this site again.

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Malwarebytes

Malwarebytes

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

Malwarebytes Support Tool - Advanced Options

This feature is designed for the following reasons:

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exile360

exile360

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Greetings,

Yes, you're fine.  The site was blocked by the Web Protection component.  It is possible that the block was a false positive and a member of the Malwarebytes Research team can check and unblock the site if it is if you refer to the information and instructions posted in this topic as well as this topic and then post the information in the Website Blocking FP area by clicking here.

Once that is done a member of the Research team will review the site and get it whitelisted if it turns out to be a false positive and will confirm that the block is not a false positive if they determine the site to contain malicious content.

I hope this helps and if there is anything else we might assist you with please let us know.

Thanks

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Manaphy0220

Manaphy0220

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5 hours ago, exile360 said:

Greetings,

Yes, you're fine.  The site was blocked by the Web Protection component.  It is possible that the block was a false positive and a member of the Malwarebytes Research team can check and unblock the site if it is if you refer to the information and instructions posted in this topic as well as this topic and then post the information in the Website Blocking FP area by clicking here.

Once that is done a member of the Research team will review the site and get it whitelisted if it turns out to be a false positive and will confirm that the block is not a false positive if they determine the site to contain malicious content.

I hope this helps and if there is anything else we might assist you with please let us know.

Thanks

Thanks.

Also: when I click RMB on Malwarebytes icon (windows bar) there are a few options I can click: check updates, protection status and below that there is "add exception for the site that was detected earlier". Is this option there because it was the last detection made by MB?

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Manaphy0220

Manaphy0220

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22 hours ago, Porthos said:

Open Malwarebytes and you will probably see a nag about the trial ending. be sure to answer the nag to remove the triangle.

Also, when I open MB by right clicking it in windows bar (after clicking Start) and opening as administrator the bar (the one that opens when You click Start) doesn't disappear. It seems to happen only with MB, when I open another program the bar hides. Is this a problem/error? It isn't anything serious, is it?

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Maurice Naggar

Maurice Naggar

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Hello @Manaphy0220   As I understand the current situation of Malwarebytes for Windows on your rig, the trial period is over and you just have it as a free-mode scanner.  What you should do is clear any other traces of the trial mode.  Just needs some re-checking.

Start Malwarebytes for Windows.  

  1. Click the cog icon Cog_21x21__3_.png in the top-right corner.
  2. Click the Account tab.
  3. Under the License key field, click Deactivate.

Now, click the Security tab.   Scroll down & look at "Windows Startup".   Check to be sure that Launch Malwarebytes is OFF.    ( selection should be to the far left on that button).   Then exit from the program.  Do one Windows Restart.

You can still use the program to do manual scans, to do program updates, remove any detected malware ( if any).

By the way, added advice. If your pc has the Google Chrome browser or a Firefox browser or the latest Edge browser from Microsoft Windows build 20H2  ( fall 2020 ), then add a Malwarebytes Browser Guard onto each of them.

I suggest you install the Malwarebytes Browser guard for Chrome.

To get & install the Malwarebytes Browser Guard extension for Chrome,

 

Open this link in your Chrome   browser: 

https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee

 

Then proceed with the setup.

.

For Mozilla Firefox   ( if you have it )

Open this link in your Firefox browser:  https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/?src=search

Then proceed with the setup. 

Once installed, you will see the Malwarebytes logo appear to the right of your Firefox Browser address  bar ( top side, on the  right)  indicating it is installed.

User Guide for Malwarebytes Browser Guard can be found here: https://support.malwarebytes.com/docs/DOC-3446

The Malwarebytes Browser Guard will keep your browser away from dodgy sites.

 

Edited by Maurice Naggar
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Manaphy0220

Manaphy0220

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11 hours ago, Maurice Naggar said:

Hello @Manaphy0220   As I understand the current situation of Malwarebytes for Windows on your rig, the trial period is over and you just have it as a free-mode scanner.  What you should do is clear any other traces of the trial mode.  Just needs some re-checking.

Start Malwarebytes for Windows.  

  1. Click the cog icon Cog_21x21__3_.png in the top-right corner.
  2. Click the Account tab.
  3. Under the License key field, click Deactivate.

Now, click the Security tab.   Scroll down & look at "Windows Startup".   Check to be sure that Launch Malwarebytes is OFF.    ( selection should be to the far left on that button).   Then exit from the program.  Do one Windows Restart.

You can still use the program to do manual scans, to do program updates, remove any detected malware ( if any).

By the way, added advice. If your pc has the Google Chrome browser or a Firefox browser or the latest Edge browser from Microsoft Windows build 20H2  ( fall 2020 ), then add a Malwarebytes Browser Guard onto each of them.

I suggest you install the Malwarebytes Browser guard for Chrome.

To get & install the Malwarebytes Browser Guard extension for Chrome,

 

Open this link in your Chrome   browser: 

https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee

 

Then proceed with the setup.

.

For Mozilla Firefox   ( if you have it )

Open this link in your Firefox browser:  https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/?src=search

Then proceed with the setup. 

Once installed, you will see the Malwarebytes logo appear to the right of your Firefox Browser address  bar ( top side, on the  right)  indicating it is installed.

User Guide for Malwarebytes Browser Guard can be found here: https://support.malwarebytes.com/docs/DOC-3446

The Malwarebytes Browser Guard will keep your browser away from dodgy sites.

 

Thank You, I will check this later. I use Mozilla so thanks for linking the instructions for it too.

Do You have any idea why is MB the only program that opening of which doesn't close that menu which appears after clicking Start on Windows bar (sorry, I don't know what is it's proper name)?

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