Aconix Posted December 24, 2020 ID:1428976 Share Posted December 24, 2020 Hi. I'm getting a pup alert for 2 chrome extensions even though I have none. ADWCleaner showed these, but not regular malewarebytes. It only shows up after I have booted google chrome. I have reinstalled chrome, and also used regular Malewarebytes. I am concerned as I have been getting random website popups. The recent one was a redirect to some recipe website, https://style.ca/holiday-chocolate-bomb-tutorial/?she but it was mostly just google.com randomly opening without me clicking on anything. Help would be truly appreciated. Addition.txt FRST.txt 285869642_AdwCleanerS08.txt Link to post Share on other sites More sharing options...
Solution kevinf80 Posted December 24, 2020 Solution ID:1428988 Share Posted December 24, 2020 Hello Aconix and welcome to Malwarebytes, Continue with the following: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system....https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Next, Use the instructions in the following link to reset Google Chrome..https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ Let me se those logs in your reply, also tell me if you have any remaining issues or concerns... Thank you, Kevin.. fixlist.txt Link to post Share on other sites More sharing options...
kevinf80 Posted December 29, 2020 ID:1429671 Share Posted December 29, 2020 Any progress...? Link to post Share on other sites More sharing options...
Aconix Posted December 30, 2020 Author ID:1429828 Share Posted December 30, 2020 I've seem to have already removed the infection of some sort and I don't know how. I won't be needing anymore assistance. Thanks anyway! 1 Link to post Share on other sites More sharing options...
kevinf80 Posted December 30, 2020 ID:1429850 Share Posted December 30, 2020 Hiya Aconix, Thanks for the update, good to hear your system is working ok for you.... Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted January 2, 2021 ID:1430204 Share Posted January 2, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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