Ramsi Posted December 23, 2020 ID:1428799 Share Posted December 23, 2020 Hi I've ran malwarebytes premium and that does not find anything, but when I run the Windows Defender, it keeps finding the Hacktool:Win32/Gendows. I've tried various programs, the adwcleaner, does not find anything. Tried Hitman pro,nothing. is it possible you guys could help me out? I would greatly appreciate it :) I saw a previous thread where you helped another user, asking for FRST logs. I took the liberty of attaching that log to this post. Thanks in advance /Dennis Addition.txt FRST.txt Link to post Share on other sites More sharing options...
kevinf80 Posted December 23, 2020 ID:1428823 Share Posted December 23, 2020 Hello Ramsi and welcome to Malwarebytes, The hack tool you mention is illegal software used to crack Microsoft Office and Windows, you should not have or be using such software... Hope that answers you question... Thank you, Kevin.. Link to post Share on other sites More sharing options...
Ramsi Posted December 23, 2020 Author ID:1428825 Share Posted December 23, 2020 Hi Kevin How do I get rid of it from the computer? the people I´m helping is in their 70´s so I doubt they know what happend since they have it on the pc. Link to post Share on other sites More sharing options...
Solution kevinf80 Posted December 23, 2020 Solution ID:1428826 Share Posted December 23, 2020 (edited) Hiya Ramsi, It shows as being on their Desktop in logs... C:\Users\bruger\Desktop\Microsoft Office 2010 Professional Plus x86 Dansk.iso->Crack\mini-KMS_Activator_v1.3_Office2010_VL_ENG.exe You should also remove the following.. HKU\S-1-5-21-2580202558-1960460786-2481890225-1001\...\Run: [BingSvc] => C:\Users\bruger\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-11-11] (Microsoft Corporation -> © 2015 Microsoft Corporation) Thank you, Kevin Edited December 23, 2020 by kevinf80 Link to post Share on other sites More sharing options...
Ramsi Posted December 23, 2020 Author ID:1428832 Share Posted December 23, 2020 That helped, you rock Kevin merry xmas to you and your loved ones 1 Link to post Share on other sites More sharing options...
kevinf80 Posted December 23, 2020 ID:1428833 Share Posted December 23, 2020 Same to you Ramsi, enjoy xmas with your family... Regards, Kevin.. Link to post Share on other sites More sharing options...
kevinf80 Posted December 23, 2020 ID:1428836 Share Posted December 23, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts