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Malwarebytes VPN causing unending BSODs


Karmaspender

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With all the searches I have done I thought I was being paranoid, but since I have installed this VPN on three computers now and seen it on all three it is definately MWB though I cant imagine why they have no posts on it.

Once the VPN is installed and running in the background you start to see big slowdowns, like its trying to process somethjng in the background. If the vpn is on, as soon as you touch it, or just wait, and BSOD. If off, flip it on and instant BSOD.

Uninstall MWB VPN and all problems instantly gone.

NOot to mention, MWB security CANNOT UPDATE while the VPN is on.

MWB always fought with utorrent, and that running causes this chain with higher frequency, I'd say within 2-3 hrs of boot, as opposed to just being completely wtf random. As for the error codes, its always a surprise.

So with the number of licenses Im running I need to know if this is going to fix right away or should I cancel. VPN not that hard guys, and scarcely worth the trouble thanks to cookies but Id guess thats how you broke it. Im sure theres some file you want. Please let me know.

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  • Root Admin

Hello @Karmaspender

Very sorry to hear you're having issues with the program. If you can zip up the .dmp dump files as well as run the following to gather logs we'd greatly appreciate it so that we can try to track down and correct the issues you're experiencing.

Upload Malwarebytes Support Tool logs offline

If the zip files are too large to post please let us know and we can provide other means to upload.

Thank you

 

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  • Root Admin

For reference if the BSOD zip files are too large you can use the following service to upload them.

 

Upload File(s) to WeTransfer:

  • Visit WeTransfer.com
  • Click on I Agree

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  • Click on the icon on the lower left indicated in the below image

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  • Select the Link option

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  • Click on +Add Files

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  • Browse to the location of the file and double-click on it or click once on it and select Open

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  • Click on Transfer

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  • Once the transfer completes, click on Copy link

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  • Once you receive the Copied! message as indicated below, paste the link into your next reply

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You may also send the link via Private Message if you like

Thank you again

 

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