Allowed application still being quarantined

[CJreef]

I am trying to use the Monero Wallet.  One of the executables is being removed and quarantined even after I listed it as being allowed (C:\Program Files\Monero GUI Wallet\monerod.exe).  Without this application I can't download the Blockchain.  It has something to do with miners and that is why it is being seen as malware but it is quite safe.

I hope you can help, it's urgent I use this wallet.  Thank you.

[shadowwar]

Please provide the log showing the detection and or the file being detected. The file will need to be zipped to attach. 

[CJreef]

Okay, thank you for you reply.  Support gave me instructions to stop Malwarebytes from targeting the file "monerod.exe".  I thought my problems were over but not.  Then Monero came up with a new version which I installed.  Again I thought that might help but no.

I can't copy the log but it says over and over again 'Monero Oxygen Orion' (v.017.1.7 - release) error: could not connect to daemon 127.0.0.1:18081

Do you have idea how I can get the log to you?

[shadowwar]

would either need the mbamservice.log located here:

C:\ProgramData\Malwarebytes\MBAMService\logs

or the json scan log located here:

C:\ProgramData\Malwarebytes\MBAMService\ScanResults

 

[CJreef]

Thank you for trying to help.  I got frustrated with the difficulty of setting up a wallet for Monero and sold the coins.  Thanks again.