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Password not accepted

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I have successfully created an account (or else I wouldn't be able to post this message) but am having a problem logging out and logging back in.  If I use "Sign Out" and then attempt to log back in, your site does not accept my password, and I must use password reset to log back in.  I have been through this 3 times in the past hour.  For two reasons, I am absolutely positive I used the same password at all times:

  • Firefox remembers my password for this site and fills it in whenever I log back in.  Firefox's "Login and Passwords" panel allows me to view the password in plaintext, and it matches what I initially typed in.
  • I am using Notepad to store the password in plain text and am copying the password straight out of Notepad and pasting it into the password field on the login page.

In my 25 years using the web and over 100 website accounts I've established, this forum is the only one I've ever had this problem with.  I hope you will fix this soon.

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I've seen this occur once or twice in the past, though I'm not sure what causes it.  I will ask a forum administrator to take a look and assist you.

Thank you for reporting this issue, and hopefully it will soon be resolved.

@AlexSmith would you please assist when you get a chance?  It appears to be the same issue previously reported here based on the description:


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@KCarmody I will send you a PM so we can try a few things. Usually this is a case where there is a browser extension or a 3rd party application being evil. Granted, it's also possible your account is somehow partially corrupted in the IPS platform's database.

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