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Geniuslink False Positive


geniuslinkmatt
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Go to solution Solved by Zynthesist,

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Hi there, 

Matt here from Geniuslink - we're an intelligent link management platform that helps affiliate marketers earn more from their affiliate links. We offer an optional JS Snippet for our clients that can be installed on their site, to automatically "convert" raw Amazon links to our proxy format, so that clicks on those links may be reported and affiliated.

Unfortunately, we have been receiving reports from our clients that Malwarebytes is now flagging our CDN as "trojan", which is preventing visitors from reaching their site. See attached screenshot and log messages. 

As of today 13.Dec.2020 | 12:55PM
MALWARE BYTES REPORT
Genius Links
Malwarebytes
www.malwarebytes.com
-Log Details-
Protection Event Date: 12/13/20
Protection Event Time: 12:49 PM
Log File: 4b944018-3d39-11eb-9778-dc1ba10bd429.json
-Software Information-
Version: 4.2.3.96
Components Version: 1.0.1122
Update Package Version: 1.0.34305
License: Premium
-System Information-
OS: Windows 10 (Build 19041.685)
CPU: x64
File System: NTFS
User: System
-Blocked Website Details-
Malicious Website: 1
, C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe, Blocked, -1, -1, 0.0.0, ,
-Website Data-
Category: Trojan
Domain: geni.us
IP Address: 95.179.248.139
Port: 80
Type: Outbound
File: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
(end)


Our service has been in business for over 5 years now, and we have not had a single problem with our CDN being reported for "trojans" before. As such, we believe this to be a false positive and ask that you recategorize our service, to prevent future incidents such as this. These false positives not only hurt our reputation, but cost our clients and our business valuable time and money. 

Please let us know if any additional details are needed. 

Thank you!

Matt

Operations Manager
Geniuslink

image (14).png

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